Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Level 1: Joiner
Posts: 1
Registered: ‎02-08-2019
Accepted Solution


why has 02 gone to a 36 month contract on new upgrades 

Posts: 90,175
Topics: 539
Solutions: 11,782
Registered: ‎04-04-2012

Re: contract


Tariffs are flexible so you can choose any duration from 3 months to 36 months.

You are not forced to take 36 months. 

These changes are driven due to the higher prices of handsets.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 43: Bright Spark
Posts: 4,158
Registered: ‎26-03-2014

Re: contract

[ Edited ]

They haven't.
o2 now offer fleixble plans, so the person taking out the contract can choose the length from 18 3 months up to 36 months.


Correction: the minimum term is actually 3 months, not 18.

Now using the LG V30.

Previously: LG G4, Sony Z1, HTC Sensation XE, Samsung Omnia i900
Try the Tech Galaxy Note 4
Try the Tech Lumia 640LTE and Microsoft Band
Posts: 72,814
Topics: 556
Solutions: 3,455
Registered: ‎04-01-2009

Re: contract

The 36 months is designed to make the £1000+ phones more affordable. The problem with that is that every year new, shinier and better (supposedly) handsets come out and there could well be a lot of buyer regret being stuck in a 36 month contract (although you are free to upgrade at any time, finances permitting)