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£2.5 price increase on a £5 monthly contract ...

17d
Level 1: Joiner
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Has anyone successfully argued against the £2.50 price increase when you only have a five pound a month contract. I was told my increased would be £1.80 but now it's going to be £2.50.. which is a 50% increase!

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MI5
Level 94: Supreme
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@17d 

There's no argument to have.

You either accept it, or leave for free.

Call O2 on 202 if you wish to leave.

You can then ask for your PAC and take your number elsewhere.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
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jonsie
Level 94: Supreme
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You have the option to leave penalty free

We have said all along that the biggest percentage increase will be on the lower tariffs

Hardly seems fair but this shows that O2 want to be rid of customers spending  a few pounds per month

Not a lot you can do except vote with your feet

MVNO's offer the best value so I would be looking for a better deal there

Message 3 of 7
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Enlli
Level 70: Enigma
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Just to remember you have 30 days from the email to leave without charge so the sooner the better

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 4 of 7
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MI5
Level 94: Supreme
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All details in the received email @17d 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 7
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TallTrees
Level 53: Renowned
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Yes! as stated free to leave and probably get a better deal .. can't argue with that @17d😊



HAPPINESS IS BEE SHAPED

Message 6 of 7
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MI5
Level 94: Supreme
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I see what you did there 🤣

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
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