Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
The original pac number has not worked. We've have tried for 2 weeks to transfer my O2 number to Tesco mobile. I need a new pac number please.
Anyone know why my latest bill has got ford motor company bill on it ??????
I’ve got outstanding bills yet I have a direct debit and the payments come out each month (I’ve checked!). I then paid on Apple Pay and it’s still showing as in arrears. How do you even get in contact with an agent now?! It’s appalling.
Hello! I’ve got 02 switch up on my account, been into the store to swap my device, upon passing the credit check and concluding my order this is the error message I’m getting Sorry, there's been a problem - please try again.If this continues, you can...
Hi, I have just signed up with Virgin Broadband and O2 and as part of the mobile package i have been sent 3 sims - however I want to keep the 3 numbers we already have. How do i do this? There are no instructions with the sims i received. I also i ne...
Hi.I have one contract with O2 that has already ended, and I would like to take a new SIM-only contract with O2. I would like to transfer my number from the old contract to the new one. Is this possible?
I upgraded my phone and contract a few days ago. When I upgraded the operator said I was able to apply for a discount of 25% on the air time as I am a teacher and have a blue light card. I have messaged 61202 with open_Teach but keep getting the ...
I’ve join o2 signed up and everything and got a ipad which all went threw ok but after I realised that I missed a - out my email eg ****-******Personal info** but now I can’t sign in to get in my account as it’s the wrong email what can I do? [Mod ed...
Hello How do I pay off my o2 device plan? And please I beg DO not tell me to call the customer service on whatever number. I have called them about 5 times and they won't take any payment from me over the phone. I don't want to leave O2 but I want to...
How do I expedite the process to get my number ported from another network? I have contacted customer support and told my order is stuck in a queue and will hopefully be completed in 7-10 days. Surely this is not right and far too long?
