Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Payment

I have not got the device that u want me to pay

Resolved! Multisave using different accounts

If my partner gets her own contract with her own account, am I still able to add her to my multisave group?So that we manage our numbers through our own accounts, but her contract will benefit from the multisave discount?Or does multisave only apply ...

Can’t make calls in Bulgaria

Greetings,i have been a previous customer of O2 2 years ago. After 2 years with EE which were alright but quite bad in Surrey area compared to O2. I decided to go back to O2.i swapped my number again in January which was a bit of pain cause someone f...

Resolved! I'm in Bulgaria my can't make calls on my O2.

I can't call out on my O2 a voice says outgoing calls are blocked by the service operator. Can't get in touch with O2 as I can't call out. Please advise

Resolved! Final bill credit

Anyone know how to get a refund of a credit on your final bill? I can no longer access my02 app and the website sends you round and around in circles. The website says that the credit will be refunded to your original payment method but that isn’t ha...

Resolved! Wrong bill

Hi I think my bill is incorrect. How do j speak to someone about it? Thanks

Resolved! SMS charges to Android phone from my I phone

I have been charged for SMS to android phones from my I phone. I have been told by 02 that I must turn off the I message facility when sending a SMS to an android phone. This can’t be right, how do I know what type of phone has sent the message to me...

Sim not working

My sims not working

Resolved! Order

I have successfully been accepted for new contract. In email it say something about me returning my current device I never said I was returning

Resolved! Transferring A Sim Only Rolling Contract

I'm currently paying for my son's sim only phone usage, but he's of the age now where I don't have to do that anymore. Any ideas how I transfer the phone number / payments over to him ??

O2

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