Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Updated O2 details - VM - HELP

My VM contract expires in few months.Have just updated O2 password etc. Cannot remember password for VM account to link. How can I link them otherwise. Or do I just wait for contract to end, then carry on with O2.

Resolved! Using 02 in the Philippines

I will visit the Philippines in May for a month. I want my 02 SIM to work there because when carrying out on line banking transactions the banks send authorisation codes by text messages and I must be able to receive them. There are bolt-on things 02...

Delivery

Is anyone else experiencing delays with delivery? Ordered last week and still waiting, but no dispatch email and my phone is due tomorrow. Not holding out much hope!

Resolved! Why is 02 unlimited data saying that I have went over 13gig becoz I am on tiktok?

Why is unlimited data now telling me that I have no data

Resolved! O2 travel

On pay monthly and going to Thailand so i have added o2 Travel which costs £6 if make an international call, but what about receiving calls? Is this covered by the £6 per day or do i pay a high rate per minute?Also should I switch on roaming to recei...

Upgrade and recycle

Be selected 02 recycle along with upgrade to new phone (I’ve gone through credit check and accepted) but then stayed at checkout issue with recycle and to clear basket? But states if I do that il have to have another credit check? They’ve also took a...

which is the best cheapest 02 contract for someone who does not use much of anything?

I am still using pay as you go on a Doro dumb phone but I have a Motorola E13 and wondered which 02 contract would give me the best value for money. I do not make many calls or send many texts. I don't expect to use much data as I use my laptop for m...

Resolved! Proof of usage

Hi. Can anyone tell me how to get proof of usage for an insurance claim please? I’ve tried the chat bot but it send me back to MyO2 and they don’t accept usage in there. They need all the details about the phone too.

Resolved! O2 account ?

I have an outstanding bill . But I do not have an o2 account

O2 Enhanced Trade In Value

Does anyone know how long o2 takes to pay out the enhance trade in. O2 recycle says O2 deals with enhance trade in value that should be credit after 21 days. However after 21 days still nothing from O2

O2

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