Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

upgrade

Hello all, i’ve read a few posts on the forum about people having the same issue but wanted to ask anyway as the posts are always decades old lol but i’ve got this text come through yesterday around 4pm saying this “O2: Your recent order has taken us...

Resolved! My bill

Hello please can I tell you my complaint via this email ?

Moving my end of contract o2 number to an existing o2 pay monthly sim

Hi, I was on the phone with o2 this morning to try and end my contract but keep my number and move it over to an existing o2 pay monthly sim that I already have.I got disconnected from the call and I now can't see the number I wanted to keep under my...

O2 have cut off all my phones

Since our tariffs were due to end, last week we updated all our tariffs. During the process the online promts recommended we switch to esims so we duly selected the option. Shortly after we found that all 4 phones on the account no longer had network...

Checking on order

NC********** Where is it?

Resolved! Payment date change

Add travel data

Resolved! Bill

Hi I can’t pay my bill until the 15 th dec can you stop my services from being stoped please

Resolved! Question about my disney plus

My O2 disney plus account has been cancelled for the past month nearly and I've been charged for it this month even though the free trial is supposed to last until the 8th of December? I just want to cancel it and was wondering if you could do it for...

Old phone number not transferred to o2

Hello,I recently purchased a new iPhone and plan through O2. I transferred my old number to switch to O2. However, after receiving my new SIM card and iPhone, I appear to have been assigned a new phone number instead of having my old one transferred.

Calls from Leeds 0113 saying they are O2. Is this legit?

I had a call from 01138684226 today. My phone told me it was suspected scam/phishing, which is interesting. They left an answermachine message, "Hi this is Ellie from O2 calling ***** ***** (my true name) to talk about your complaint....." Legit? I d...

O2

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