Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! port your number over from another provider

how long does it take to port your number over from another provider

Over two hours on Facebook.

I've just spent over two hours on Facebook trying to get my sim cancelled only to be told I now have to ring up to do it. I no longer have access to a phone so cant ring. Where can I complain about this clown show that is 02 customer service?

Cancelling my airtime plane

So with the email I received regarding the price rises and switch up changes. It stated on the email that I can cancel my airtime plan without having to pay the early termination charges. Do I have to call O2 to cancel my airtime plan or can I use th...

ordering a new sim without being able to use phone without a sim

title says it all I signed up with pay monthy with esim then my phone broke. unfortunatly this means i cant use my old number to access google play because it'll send the unlock code to my old number which i cant access without the o2 app. any sugges...

Resolved! Re: EveryoneChinese Voicemails

@Anno78 I know the network either can't or won't do anything, but you should block/report ALL spam calls/texts.

Being scammed by Switch Up!!

Recently done a switch up from my iPhone 16 Pro Max to the 17pro max done the switch up in store (pre order day), every thing was fine. Was supposed to get a return envelope but after waiting around 5 days after collecting my 17 pro max I decided I w...

Get pac code

How to get pac code when more than one number linked to account

Upgrading online

Hi everybody I have been trying to buy out my contract to upgrade online but I have tried two bank cards no luck of taking the cash is there anyone aware of issues of this as its not even sending the approval to my bank to take the funds just says er...

Resolved! Cancel air time plan

Hi in May 2023 I took a device plan for a laptop , of course it came with the airtime plan paying around £5 a month for airtime - which i dont actually use. I still have around another year to pay off the device plan - but can i now cancel the airtim...

Using my 02 month contract in Tunisia

Can I use my contract in Tunisia

O2

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