Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
My data (20GB) has apparently run out this month but I have done nothing different and my usual usage is between 5-6 GB a month. I have an apple iphone 13 pro and have mainly been in wifi locations anyway - haven’t downloaded any films or streamed an...
Hello, Quick question. Currently have an O2 SIM plan only; if I add an Apple Watch data plan only will this create two direct debits and two different allowance reset days? thanks
Hi, Just tried to apply O2 Open to my account and get the discount applied and upon clicking on the link in the website, I get forwarded to a webpage with the following error - Sorry, there was a problem.Spoke to the call centre in South Africa yeste...
Hi there I recently switched up to an Honor Magic V3 in September and I am planning on switching up to a Samsung Galaxy Fold 6 in December. I just went through the switch up process to see if the device is recognised due to it being such a new phone ...
I was on PUFFL but 02 are stopping this from 1 Jan along with the fact that my phone is NOT 5g. BUT for some unknown reason 02 are stopping me getting a PAC code - they want me to upgrade my phone & pay more per month (as a pensioner I cannot afford ...
I cannot believe how unbelievably difficult it is to view your old bills. I can’t go back past March this year, I keep getting the below message. It’s been like this for months. From reading on the forum it seems to be caused by the move to the 360 p...
Hi I cancelled my account in October via the chat, I have a reference number but this hasn't been actioned. And I've had to pay for an extra month. Please can someone help
hi i have placed an order for an iphone online on 2nd of december and till the day its showing as processing and estimated delivery date was 3rd and i did not get anything yet till today. Why i am facing the delay problem??
Hi, I completed an O2 switch up order online, to collect the order later that day at a local shop. When attending the shop, the device was not in stock - despite the web shop saying it was (I chose a particular colour and storage to ensure it was in ...
Recently renewed a new plan. Because I am also Virgin Media customer, I got double data. Thanks for that. However, the O2 App does not show double data. It is really confusing!
