Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 397225 Views
  • 2 replies
  • 2 kudos

Upgrading online

Hi everybody I have been trying to buy out my contract to upgrade online but I have tried two bank cards no luck of taking the cash is there anyone aware of issues of this as its not even sending the approval to my bank to take the funds just says er...

Resolved! Cancel air time plan

Hi in May 2023 I took a device plan for a laptop , of course it came with the airtime plan paying around £5 a month for airtime - which i dont actually use. I still have around another year to pay off the device plan - but can i now cancel the airtim...

Dino1968 by Level 5: Ponderer
  • 3487 Views
  • 5 replies
  • 0 kudos

Data

Hello, I have unexpectedly run out of data this month. Are there any offers to increase this at all? I’m struggling financially at the minute. thank you Sinead

Sinead92 by Level 1: Joiner
  • 231 Views
  • 3 replies
  • 0 kudos

O2 Plan Price Increase more than what I was told.

Hi everyone. Just had two emails from 02, about airtime plan price increase: We wanted to give you a heads up about a change we’re making to some of our airtime plans, so you can be prepared ahead of time.From April 2026, your airtime plan will now b...

Anno78 by Level 4: Observant
  • 1546 Views
  • 5 replies
  • 0 kudos

Merge Two Accounts Into One?

Hi, I have two separate accounts with O2 but pay for both myself (one is for my phone and the other is for a family members). Is it possible to merge them into one account so that I can access both from one My O2 page and see each accounts bills etc?...

BriBride by Level 1: Joiner
  • 257 Views
  • 2 replies
  • 0 kudos

Activate

Any help coz 02 can't new contract SIM just won't activate 

Doo by Level 1: Joiner
  • 103 Views
  • 1 replies
  • 0 kudos

02 Price rises

Hi. I believe 02 are breaking the terms of their contract and raising prices before advertised.Does this give me the right to cancel my 02 sims and look elsewhere? Thanks in advance.

Text message

I’ve recieved a text confirm my order I have placed a order

rabmck by Level 1: Joiner
  • 157 Views
  • 2 replies
  • 0 kudos