Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

O2 have cut off all my phones

Since our tariffs were due to end, last week we updated all our tariffs. During the process the online promts recommended we switch to esims so we duly selected the option. Shortly after we found that all 4 phones on the account no longer had network...

Checking on order

NC********** Where is it?

Resolved! Payment date change

Add travel data

Resolved! Bill

Hi I can’t pay my bill until the 15 th dec can you stop my services from being stoped please

Resolved! Question about my disney plus

My O2 disney plus account has been cancelled for the past month nearly and I've been charged for it this month even though the free trial is supposed to last until the 8th of December? I just want to cancel it and was wondering if you could do it for...

Old phone number not transferred to o2

Hello,I recently purchased a new iPhone and plan through O2. I transferred my old number to switch to O2. However, after receiving my new SIM card and iPhone, I appear to have been assigned a new phone number instead of having my old one transferred.

Calls from Leeds 0113 saying they are O2. Is this legit?

I had a call from 01138684226 today. My phone told me it was suspected scam/phishing, which is interesting. They left an answermachine message, "Hi this is Ellie from O2 calling ***** ***** (my true name) to talk about your complaint....." Legit? I d...

pone

been waiting days for my order absolutely ridiculous and you have taken £60 out of bank all i get is a stupid message everyday at 4.30pm saying it will be with you in a few days, think its time someone gets in touch with me ********** rubbish service...

Text messages and calls

I can not receive text messages and calls while in Dubai, I am here now and expecting a call from the doctors

Update address

Hello, I have just ordered a new iPhone. Order number: NC1*********. I would like to change the address from *************** I have changed the address on the account but the order still says it is going to *********. Could this please be changed imm...

O2

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