This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 407615 Views
  • 2 replies
  • 2 kudos

Request for Pac code unanswered

im looking to cancel a number off my account and have tried everything to get a pac code, cant use the app or site as they say i need to call 202, cant text pac to the short code as i have multiple numbers on my account (poor excuse to be honest) cal...

New contract issues

Hello, I am an existing O2 customer and was trying to switch to a new sim-only contract through an affiliate site. My order was sent for a credit check (despite it being less than I pay now) but after 3 days my basket expired. The call centre suggest...

BF346 by • Level 1: Joiner
  • 1361 Views
  • 1 replies
  • 0 kudos

Resolved! Friends & Family Discount

My wife and I each have Pay Mothly accounts with O2 which we have held for years, and which to simplify billing and payment I have registered both under my account.My son works for O2 so we are entitled to the Friends & Family discount, which until e...

Griff_L by • Level 1: Joiner
  • 3586 Views
  • 11 replies
  • 0 kudos

Cancel Airtime Contract

I received an email advising I could cancel my airtime contract within 30 days and keep device plan. I rang customer services to be advise I couldn’t and have to wait until 3/12/2025. This totally contradicts what I have in writing from O2. I wish to...

ND3 by • Level 1: Joiner
  • 1163 Views
  • 2 replies
  • 0 kudos

Resolved! Two contracts one account transfer number between them

Hello, I would like some advise regarding my situation. I have two active pay monthly o2 contracts that dont expire until 2027 on the same account.Contract one is sim only purchased via o2.Contract two is phone and sim purchased via third party.I wis...

Fifi1 by • Level 1: Joiner
  • 2443 Views
  • 2 replies
  • 0 kudos

end Airtime coontract

I have requested to cancel my airtime contract, however I did not purchase the phone and deal through o2. If cancelled will i have to return my phone to who I bought it from?

AJD1 by • Level 1: Joiner
  • 180 Views
  • 2 replies
  • 0 kudos

Want to leave

Spending hours on the phone in a queue on 202, no one picking up.

Mel52 by • Level 1: Joiner
  • 200 Views
  • 2 replies
  • 0 kudos
Top Kudoed Authors
View All
Top