Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 451571 Views
  • 2 replies
  • 2 kudos

My 02 Account

Hi Just a quick querie Normally my 02 data is 20GB but it has gone up to 30GB I'm not Complaining any reason why it has gone up 10% Matt

Nicoll1 by Level 1: Joiner
  • 792 Views
  • 13 replies
  • 0 kudos

Text to say I need a new ESIM

After getting a text to say I need a new ESIM to make full use of the network upgrades, I wasted an hour going through the online chat, being bounced back to my phone to do it to make things more difficult, then being told I don't need one...I'm assu...

GoNz0 by Level 1: Joiner
  • 1139 Views
  • 4 replies
  • 0 kudos

Phone not receiving calls or texts

My phone is not receiving calls or texts from anyone, I can make calls but not send texts.

Brian914 by Level 1: Joiner
  • 284 Views
  • 2 replies
  • 0 kudos

Momey

Hi I've applied for contract phine it's taken my money then screen wouodn load now I don't no if I've been acceot3d the phone qmd 30 pound down

Char07 by Level 1: Joiner
  • 327 Views
  • 3 replies
  • 0 kudos

Not got discount for galaxy buds 3 pro yet

I got the z flip 7 for the offer of the galaxy buds 3 pro. Said I should have gotten the code sent to me by email or sms after 30 days but I haven't got anything. This was in July it was ordered.

Ownership transfer issue

Hi all, My family member asked to transfer a number from his account to my account earlier. No device plan and outside of contract. When I log into my account now, I can see the transferred number but my old number has disappeared from my account, li...

MichaelH by Level 1: Joiner
  • 331 Views
  • 3 replies
  • 0 kudos

Resolved! PUFFL and annual price rises

On 9th September my PUFL (Pay Up Front for Life) Alltime 50 contract was automatically transferred to an O2 Unlimited 30D 500MB contract with the description that is costs "costs the same at £.00* per month". At the time it was confirmed that there w...

Thouky by Level 1: Joiner
  • 8969 Views
  • 39 replies
  • 1 kudos

Airtime cancelled following price hike - question re final bill

I have recently left o2 due to the price hike. It was a 3rd party contract with airtime only. Have just received a refund for £3 from o2. Can someone tell me do you receive an email with the final bill? I no longer have access to my02 account via the...

Arbitrage Bar

Hi iv had no mobile WiFi calls or messages on my account for around 38hrs now I have 6 devices on my account as our whole family use it I was 1st told it was a mast problem in our area but iv now been told your account has been restricted with Arbitr...