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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237551 Views
  • 2 replies
  • 2 kudos

Charged 30£

I am been charged £30 in an account that I own but no the one I pay monthly my mobile. My bank says I need to contact you first.can you help me with this, please?

Yol by • Level 1: Joiner
  • 78 Views
  • 1 replies
  • 0 kudos

Payment

I was wondering if it would be possible to split my bill over the coming months

simm not arrived

5 days since signing up. No simm delivered. Now no working phone 

noswads3 by • Level 1: Joiner
  • 62 Views
  • 1 replies
  • 0 kudos

Can't make calls or receive texts from [REMOVED]

Can't make calls or receive texts from [REMOVED] not even calls to 202 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts]

Lost Sim

I have never activated my sim and now I cant find it.

MrsRennie by • Level 1: Joiner
  • 69 Views
  • 1 replies
  • 0 kudos

Travel Inclusive Bolt on - Australia

I relocated to Australia in September 2024, and spent a long time visiting O2 in person and speaking with advisors on the phone about being able to keep my UK mobile number whilst abroad. It is worth noting my relocation isn't permanent (only a year ...

Charged for a non existent account

I received a bill yesterday for an account i haven't had for a very long time. I closed my account with you on the 13/11/24 **********, I have been charged £17.33 for a very old phone number ending in 6271 , account ********** , it's years since I us...

Anonymous by • Not applicable
  • 113 Views
  • 3 replies
  • 0 kudos

Phone stolen -require replacement sim

Phone was stolen, can I have a replacement sim for ************ sent to ** ***** **** ******* [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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