Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

5g data suddenly gone really slow

There’s probably lots of topics on this but couldn’t find them. Last 2 days the 5g signal has been basically unusable. Turned off and on the data, restarted phone etc and usually in my area it’s been awesome. Live in Purley area and was in Dorking ye...

Resolved! o2 Switch up nightmare

I've seen posts on this forum and was wondering if someone could help me? o2 have been charging me for a Pixel fold that I switched up and sent back in September. I got the confirmation that they'd recieved the phone and yet I'm still being charged f...

I have 3 numbers on my bill

How do I get rid of them

O2 Open Discount

Good morning. I have recently upgraded my phone. I am eligible for the o2 Open discount. However whenever I go to the page it always says there is a problem with the service and I cannot log in to apply it. Has anyone got a solution

Pay with my 02 account

How can I use my 02 to make payments. That would then be added to my 02 bill Ie like pay a subscription to join a daTing site

Terrible time of return mobile.

Almost month ago I returned unwanted upgrade phone. However it's still listed in the system. O2 says they still waiting for information from the warehouse team as confirm delivery. My question is how long does it take to for the information to transf...

Resolved! 5g access bolt on removal?

The transfer from old phone to new went smoothly (eSIM), but 2 hours after the process was complete I got an sms saying “just confirming your order has gone through, we’ve now removed your 5G access bolt on” What is this all about? I’ve made no chang...

O2 ported my phone number before I received new phone?

I ordered a new phone 2 days ago after changing to O2 from another network. I supplied a PAC code to keep my old number, I haven't actually received my new phone yet because it was delayed a day on the shipping. I received a text from O2 today saying...

Final bill in credit when will I receive the refund

Ive recently left o2. My final bill is around £25 in credit, does anyone know how long this will take to be refunded as I cant get through to anyone at o2. Thanks for any help.

billing

I am trying to cancel NETFLIX from my phone but no one answers the phone how do i do this.

O2

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