Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Why do o2 make it so difficult to leave , they put the price up mid contract , so l have gone to tesco , £10 a mknth cheaper for the same plan , over paid on my o2 account , they will forward it to next months bill ? , what bill ?
I have just been informed that my monthly payment will increase from £1.80 to £2.50 from April 2026 - no explanation given! This represents an increase of 20% approximately. As RPI is only 3.9% this month - can this extoronate incresae be explained?
So I went onto live chat with O2 today to cancel my airtime due to the price increase, and I cited right to exit. They sent me my PAC code and advised me to call 202 to arrange monthly payments of the device. I signed up for a sim only with EE, and t...
I originally joined O2 on a comparison site SIM only deal at £8/month. After a couple of price hikes it will be going up from £10.50 to £13 in April. I use little in the way of calls, texts or data so £13 is looking rather expensive for what I use. I...
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Hi, I'm on an existing o2 monthly deal which is now out of contract. I'm looking for a new phone/deal and found one via mobile phones direct which is cheaper than direct. However I want to keep my existing number from the out-of-contract o2 monthly s...
Hi, I have been notified that 'from April 2026, your airtime plan will now be increasing by £2.50 instead of £1.80Due to this, you have the right to cancel your airtime plan without any early termination charges, within the next 30 days.You can conti...
I’m honestly at my wits’ end with O2 and wondering if anyone else has dealt with something like this. I ordered a handset on 28th September with next-day delivery, but the order immediately got stuck in the “processing” stage. For an entire week I re...
My account has 4 Sim cards attached to it, and I need to cancel one of them. How do I do that without closing my account?
I am paying too much on pay monthly and want to change to pay as you go. Device is paid for. Chat person taking too long to help, saying check other deals.
