Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancel

Hi when my contract finishes in sept I want to leave

Resolved! How to use mobile in USA

Hi, my daughter is moving to America in July on a scholarship and will be there approx 5 months before coming home for Xmas and returning early in the new year. She will only be home twice a year. She is on a pay monthly plan currently.what is the be...

Resolved! Data

Hi I am looking to buy 1gb of data extra just for this month only. How do I do that?

Resolved! New sim only contract upgrade

My current pay monthly contract ends very shortly. I have purchased a sim only contract.1. How do I cancel my current contact - so I don't pay another month?2. How do I transfer my new sim only contract onto my current mobile?3. How do I transfer my ...

New Joiner - A mobile, a tablet and 2 SIMS.

Just joined... from another network.(Far too many introductory texts, some duplicated... clearly all automated by BPM software.) So I was signed up for a Mobile, a tablet 'thrown in' and given 2 SIMS... when I collected these, there is no way of cros...

Resolved! Upgraded and disney plus extra

I am existing o2 customer with disney plus as paying extra. I upgraded yesterday and wanted to pick free disney 6 months for extra with upgrade but it's not appearing in drop down list of extra options. Is this because I already have disney and how d...

Resolved! purchased sim only card yesterday, looking to add so I can multi save

Purchased sim only deal yesterday, looking to add number to multi save How

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Changing airtime plan

I’m paying too much for what I use on my airtime plan (using 5% of the total amount each month. I can’t remember why - maybe I thought I’d be using more than I do? When I look at my options under ‘change tarriff’, the only options are basically the s...

Resolved! O2 offer pre-order S25 ULTRA & gets buds pro3 for £20

Hi everyone. Today I pre-ordered the Samsung S25 ULTRA and as part of that deal it said if you reorder this phone now we will send you a voucher code to get the Samsung Galaxy Buds 3 pro for £20. Now my order has gone through successfully and I've be...

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