Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I've left 02. They owe me £6. They sent me a cheque which bounced. What is going on?
Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi all, I want to upgrade to a new device and will have to pay off my current device plan, which is no problem. My question is, when you upgrade to a new device, does O2 perform a credit check even if you are an existing customer? If so, is the credi...
When I port my number over does it go off ?
I have been trying to pay the outstanding amount for my iPad device. I tried 2 cards via customer services but each time the payment failed. There are no issues with my bank and they never declined the payment. There is obviously some sort of block o...
I bought 3 GB zone 1 & 2 data roaming bolt while in London. Got a confirmation text that it has been added on. I am now IN Saudi Arabia and data not working. How do I make it work?
Hi all, Can I use my Blue Light discount for upgrades and not just new lines? Furthermore, I know the website explains how to add your Blue Light discount but I find it confusing the way it is explained. Has anybody successfully added their discount ...
As the above says please. Thanks
I have 8 lines on my O2 account I am trying to upgrade an existing line after paying off my current device plan off in full.Once I paid my online account is telling me I am good to upgrade but everytime I do so I get a message back stating my applica...
Hi all so looking for some advice.i ordered a phone through 3rd party seller under a month ago. Passed all credit checks phone was sent out. Upon receiving the phone I noticed couldn’t get the sim to work so contacted them to inform them and was told...
