Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 256179 Views
  • 2 replies
  • 2 kudos

New order

Placed an order yesterday but not received any confirmation and there is nothing on my 02 but they have taken upfront payment

New11 by Level 1: Joiner
  • 118 Views
  • 1 replies
  • 0 kudos

Experience the best on O2 all in one plan - Ultimate Plan

Hello folks, Today I'm thrilled to share some fantastic news by introducing our best mobile plan yet - Ultimate Plan. Get even more out of your mobile with a plan that brings together our most comprehensive mobile insurance, services, extras, and ent...

Ultimate_Header_FUP_SIMO_2_V3_Option A (002).gif Ultimate_Header_FUP_SIMO_2_V3_Option A (002).gif
Dave-O2 by Community Manager
  • 7554 Views
  • 16 replies
  • 1 kudos

Resolved! Phone number

I’m looking to change my mobile number

Matt46 by Level 1: Joiner
  • 177 Views
  • 2 replies
  • 0 kudos

Resolved! Account closed by mistake - please help!

At the beginning of March 25, I ordered a new phone as my old Android was having trouble charging. When I received a Samsung S16, I found it unsuitable and had to buy a new charger, as the wiring sent with it had a USB at both ends? I contacted O2 an...

NatPfeff by Level 1: Joiner
  • 252 Views
  • 1 replies
  • 0 kudos

Resolved! DPD - Return to sender? What happens now

Hi All,I was on a phone that had some time left on the contract, I decided to grab a new one and paid off what was left on the contract.Weird situation in that the phone was meant to be delivered today, however dpd has the status of "Return to consig...

SL5K by Level 1: Joiner
  • 1709 Views
  • 9 replies
  • 0 kudos

Resolved! Stolen Phone and Cant Pay Bills

i brought a iphone 14 pro max pay monthly phone and had my phone stolen off knife point and bike thefts. i even had my sim inside and they took it and even blocked and cancelled my contact and i wasnt able to pay my bills off and cancel my phone. i r...

Hassn32 by Level 1: Joiner
  • 208 Views
  • 2 replies
  • 0 kudos

Resolved! travel Bolton

Hi,Travel bolton was added accidently and I want to cancel it. How do I do it?

gnpaddy by Level 1: Joiner
  • 217 Views
  • 3 replies
  • 0 kudos

Resolved! Missold o2 sim only additional sim card

I ordered a payg sim to leave o2 pay monthly due to cost. I received a call from o2 (sales) offering a £5 deal with 1gb data and unlimited calls and text which was matched to my requirements. After agreeing the deal I was told I would be sent a new s...

Resolved! Data roaming bolt on for Morocco Zone 3

Hey, can someone help me please, I am so confused by the O2 website... I went to Morocco a year ago and bought a data roaming bolt-on. I've just tried to do that again but there seems to be nowhere to buy the bolt on on the website, I just keep loopi...

Resolved! cancelled PAC code issued but wants to cancelled

can i cancelled PAC CODE request , i RECEIVED PAC which is valid till 9th may but i wants to cancelled because i got better deal with same 02 network but new contract comes with new mobile number ,but i wants to keep used my old 02 number on new, but...

atiq14th by Level 1: Joiner
  • 333 Views
  • 2 replies
  • 0 kudos