Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 279335 Views
  • 2 replies
  • 2 kudos

Resolved! Apple Watch Plan

I'm planning to upgrade my current SIM-only plan to a new O2 iPhone plan through Mobile Phones Direct, and I'll be using a PAC code to transfer my number.I have two main questions:I also have an Apple Watch Airtime Plan linked to my current O2 accoun...

tomh_ by Level 1: Joiner
  • 268 Views
  • 1 replies
  • 0 kudos

Payment issues on 6th June 2025

Did anyone else get this text last Friday? (6th June)I paid my bill in the morning, got the confirmation screen and checked a bit later on to see if the money had been requested/taken from my account which it had and then later on this text came thro...

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Sarc by Level 1: Joiner
  • 497 Views
  • 4 replies
  • 0 kudos

Resolved! Phoning from abroad

I have the O2 travel inclusive zone bolt on but am not able to phone UK from Australia. Don’t understand what is going on. Have always been able to call previously.

Papi by Level 1: Joiner
  • 505 Views
  • 3 replies
  • 0 kudos

Resolved! Issues logging in to Prsnt app to redeem Blue Monday Codes

Hi,Has anyone managed to find out how to log back into Prsnt App if you have an account already but have been logged out? I have changed my phone, but mobile number & email are the same but when I have installed the prsnt app I can't find any way to ...

SES_71 by Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos

Airtime service

Hi I pay my bill but I’m still waiting to given my services back 

Resolved! How do i use my pay monthly sim in a 4g Router

I have a pay monthly sim (with unlimited data included) that i wish to use in a 4g router but when i attempt to use this sim the router is telling me internet connectivity is not correct. Do i have to get this enabled in a certain way or is there som...

Jay81 by Level 1: Joiner
  • 2615 Views
  • 4 replies
  • 0 kudos

Resolved! Upgrade

If I selected the Classic package, 5GB-10GB, can I add Data Rollover and/or 3 yr Warranty separately or are these only available on Plus & Ultimate Packages?

MB52 by Level 1: Joiner
  • 339 Views
  • 3 replies
  • 0 kudos

number is not recognised

When somebody calls me it rings for 6 rings then tells the caller my number is not recognised

Hayloup by Level 1: Joiner
  • 183 Views
  • 1 replies
  • 0 kudos