Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Bud3 pro voucher, is it a scam?

Growing increasingly frustrated with O2.Preordered the s25 ultra when it first came out...few weeks later, I received my code and I was quite impressed.Tried using it and it keeps on saying they can't verify my card. I have tried 6 different cards fr...

Resolved! Cancel my o2 contract

I am now was my 18month contract and want to cancel how do I do this

Resolved! Blue light discount

How do I add my blue light discount code on to my account?

Resolved! My contract changed last week to being assigned to Virgin Mobile - I hate dealing with them!

Basically, I received an email on my main Gmail account last week, saying that I am no longer with O2 and am now a Virgin Mobile customer. I've been with O2 on and off since around mid 2009, I've had the displeasure of dealing with VM's African call ...

Resolved! I'm on switch up, I want to upgrade to a Google Pixel 9, they keep telling me to pay off the current

Device plan which comes in at around £232. Is this right?

Resolved! Poor customer service cost O2 , two customers

Ariel mis sold my wife a business account when she thought she was renewing with O2 O2 were not interested , and so when we got to 2 years , O2 would not talk to her , no interest in reverting to a personal account with O2 , She raised a complaint , ...

Resolved! Airtime charges

What are Airtime charges on an account that has unlimited texts,minutes and data, and why are prices for same things dearer on Monthly pay instead of Pay as You Go

Resolved! Issue accessing my 02 account

I have a 02 mobile broadband device and in order to access my account (I have been logged out presumably because of inactivity) it wants to send a text to verify but obviously I cannot accept SMS messages on a mobile broadband device! How do I regain...

Resolved! Bill to mobile not working

I have called and used the live chat about this several times as apple are saying that my limit has been reached, o2 say it hasn't but I am still unable to use this very useful service. A previous advisor said there looked to be a fault and logged so...

o2 switch up return

I done a switch up in december however i wasnt satisfied with the device for many reasons so i returned it. I then contacted o2 about the switch up bolt on and they'd confirmed that id be able to use it as of April. I have just checked my bill and it...

O2

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