Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi, I have just signed up with Virgin Broadband and O2 and as part of the mobile package i have been sent 3 sims - however I want to keep the 3 numbers we already have. How do i do this? There are no instructions with the sims i received. I also i ne...
Hi.I have one contract with O2 that has already ended, and I would like to take a new SIM-only contract with O2. I would like to transfer my number from the old contract to the new one. Is this possible?
I upgraded my phone and contract a few days ago. When I upgraded the operator said I was able to apply for a discount of 25% on the air time as I am a teacher and have a blue light card. I have messaged 61202 with open_Teach but keep getting the ...
I’ve join o2 signed up and everything and got a ipad which all went threw ok but after I realised that I missed a - out my email eg ****-******Personal info** but now I can’t sign in to get in my account as it’s the wrong email what can I do? [Mod ed...
Hello How do I pay off my o2 device plan? And please I beg DO not tell me to call the customer service on whatever number. I have called them about 5 times and they won't take any payment from me over the phone. I don't want to leave O2 but I want to...
How do I expedite the process to get my number ported from another network? I have contacted customer support and told my order is stuck in a queue and will hopefully be completed in 7-10 days. Surely this is not right and far too long?
I received notice today that my sim only contract is increasing by 12% from October 1st. Pretty sure an increase of this amount wasn't mentioned in the T&Cs. I will be contacting O2 to follow this up. Greedy...
I am under the impression my story is not new but I am desperate to find if I can get help somehow. My phone was stolen in July and in August I discovered hundred of pounds charged to my mobile phone bill in digital assets google play ( iPhone stolen...
So I've got an active compaint open, they offered a final letter, I agreed. Then I had a voicemail telling me I'm to wait a week for the "Exec Team" to contact me about my issue. Long story short O2 is telling me they haven't recieved my "Switch-Up" ...
Hi i did do a new contract with a new numberlast night at 5pm about this morning they disscennect my old number and how long i dose it take for my new contract to setup as it is a esim Kelly xxx
