Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I can't track down a specific contract for a phone account. O2 has allegedly got the contracts, but the 'links' on MyO2 don't open, and the contrct I want isn't there anyway. I got sent a copy after requesting on the WebChat, but the email didn't hav...
Hi,Will be any charge for me or for the one calling me, while I am abroad (outside europe and outside the countries included on the travel bolt on) to receive wifi calling and having my roaming of?
So I am looking to pay off my device plan so I can switch to a cheaper monthly deal. I can (according to the website) make this payment online as I am on 360. However, the amount I can pay doesn't match the total outstanding and drops depending on wh...
I have called O2 today and been fobbed off stating my account it locked and I need to visit an O2 store. My O2 contact ended in Jan 2025 and I moved to EE with existing number. Why am I still being sent emails and messages stating 'your o2 bill is re...
I can send text messages, but my 2FA ones aren't being received on my phone. I've tried the following:Turning WiFi calling on and off.Toggling airplane mode.Restarting my handset.Getting the codes resent.Checking the SMSC details (all correct).Cleani...
Hi, I ordered a 17 pro max in September via the switch up. It was never delivered by DHL and was returned to o2. Since 8th of October o2 have been charging me for a phone I’ve never received and I believe this is in breach of the consumer credit act ...
Hi, I was cold called yesterday by a company called Plan.com claiming to be a partner of O2 who could half my tariff. I ended up agreeing to a three year contract starting 10 July, but subsequently have lost access to 5G. It also appears that I have ...
I got a new o2 contract 4 months ago via mobileshop. The handset came directly from samsung which I have paid for and am making no further payments to samsung for.The o2 price hike means I could cancel my airtime and leave penalty free. There is no d...
I have a sim only monthly contract. I wish to add a handset to monthly contract
Any idea how I leave O2. Have signed in and no easy way to leave my contract. Thanks
