cancel
Showing results for 
Search instead for 
Did you mean: 

£2.5 price increase on a £5 monthly contract ...

17d
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Has anyone successfully argued against the £2.50 price increase when you only have a five pound a month contract. I was told my increased would be £1.80 but now it's going to be £2.50.. which is a 50% increase!

Message 1 of 7
215 Views
6 REPLIES 6

MI5
Level 94: Supreme
  • 154636 Posts
  • 658 Topics
  • 29437 Solutions
Registered:

@17d 

There's no argument to have.

You either accept it, or leave for free.

Call O2 on 202 if you wish to leave.

You can then ask for your PAC and take your number elsewhere.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
207 Views

jonsie
Level 94: Supreme
  • 98560 Posts
  • 617 Topics
  • 7252 Solutions
Registered:

You have the option to leave penalty free

We have said all along that the biggest percentage increase will be on the lower tariffs

Hardly seems fair but this shows that O2 want to be rid of customers spending  a few pounds per month

Not a lot you can do except vote with your feet

MVNO's offer the best value so I would be looking for a better deal there

Message 3 of 7
206 Views

Enlli
Level 70: Enigma
  • 10722 Posts
  • 112 Topics
  • 1973 Solutions
Registered:

Just to remember you have 30 days from the email to leave without charge so the sooner the better

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 4 of 7
203 Views

MI5
Level 94: Supreme
  • 154636 Posts
  • 658 Topics
  • 29437 Solutions
Registered:

All details in the received email @17d 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 7
196 Views

TallTrees
Level 53: Renowned
  • 15192 Posts
  • 129 Topics
  • 412 Solutions
Registered:

Yes! as stated free to leave and probably get a better deal .. can't argue with that @17d😊



HAPPINESS IS BEE SHAPED

Message 6 of 7
180 Views

MI5
Level 94: Supreme
  • 154636 Posts
  • 658 Topics
  • 29437 Solutions
Registered:

I see what you did there 🤣

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
165 Views