Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Moving

HiI purchased my phone on a 24 month contract in April this year, when i spoke to agent at Carphone warehouse I explained I would be moving to fort william at some point during the year and that I would require a good internet coverage, How wrong was...

Resolved! latest bill

Hello My wife inadvertently switched on roaming while in turkey for one day not realising it will auto update and have been charged £50 + pound. Surely this is unfair ? Rob Dance

Resolved! Samsung Galaxy S3 Mini signal

Am I the only one who finds a call comes in I answer and within a few moments I can hear them but they can not hear me. Its driving me mad. After I got the phone a friend said it was not a good phone for signal and he was right yet if I look up my ar...

Resolved! Replacement SIM.

Hi everybody. I've got a problem with my new replacement SIM card, I can't activate is, it's told that I'm supposed to get 6 digit code, but HOW if I'm not having network on both of my old SIM and new SIM?Please help!

Bill Delay

Hello. I've got 2 mobile plans, one for me and one for my son. His plan is fine, but for me, I've had an unusually large bill - over £40 more than usual. I've contacted the o2 staff, and, after an explanation of how I simply can't pay the bill on 9th...

Huge data bill - help

My latest 02 bull is totalling over £700. I am most distraught as my average monthly spend is around 130 pounds. I travel very frequently, usually once a month and always use data in the same way, usually connected to wifi where possible. I am not su...

Resolved! On hold for 1hr 6mins and counting!!

I'm bored now!! I just 'wanted' to speak to advisor about an offer we were offered yesterday..... Contemplating on moving to Vodafone like the other half!! 3min queue yesterday to talk to them!

BIG BILL Email Not from O2 - Phishing Alert.

Don't click the link if you get an email about a BIG BILL. !!http://news.o2.co.uk/2014/05/29/phishing-alert-may-2014/

Resolved! micro sim

Hi guys, is it possible to change sim cards from a large size to a micro sim and be able to keep the same phone number? thanks for any help

Resolved! 1750 & 1760 don't work

I want to disable my voicemail, however calling 1760 results in an error tone (as does calling 1750). The O2 help page on voicemail states: "To switch 'ON' your Voicemail 901 service you need to dial 1750 from your mobile and to switch 'OFF' dial 176...

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