Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Continuation of account validity

I am a low user and use my PAYG mobile phone (not 'Smartphone' - calls and texts only, no data) only for emergencies and occasional calls/messages.I understand that if the phone is not used for a specific period of time, the account may be closed and...

Resolved! Unlock

I have got my unlock code and have put different sim in then it asks for sim pin which is12 digits long . When I do this it says it's incorrect can anybody help .

Resolved! Why can't I access my voicemail?

I need to check a voicemail on an old number/phone that was sent recently but I have no credit and I'm not topping up just to check a voicemail. I set up the voicemail ages ago when I was using the phone and chose my own pin, today when I used my lan...

Resolved! Unlock iphone 4

Recently bought old I phone 4 off friend which is locked to O2. At end of her contract she requested phone to be unlocked. Had confirmation e mail today to say the process needs to be completed by adding a non 02 sim and connecting to I tunes. This I...

Resolved! gsm

I am thinking about buying a new phone it is the Mpie 909t, Android 4.4 3g smartphone,quad core, but it only works with GSM +WCDMA networks :850/900/1800/1900 MHZ, WCDMA 850/2100 MHZ. I live in the United Kingdom (England) before i do buy the phone i...

Resolved! Auto top up - page not found

I use the web top up for my phone but wanted to usd the auto top-up option. However, when I click the link, it comes back with a page not found error. Is the wrong URL assigned to the link? Thanks.

Resolved! Help info needed about tariffs

Hi guys, I've been in O2 for years and always used my own handset and payg. I'm thinking of changing to this tariff I found. It states I will get 5gb-4g and unlimited texts and unlimited minutes. My question is, can anyone please tell me if the unlim...

Resolved! bolt ons and prices

Hi. Im intersted in adding a bolt on but im not fully aware on how they affectthe prices. for example if i buy a £10 bolt on with my £10 tarrif, will that be £20 a month? and if my existing tarrif has 500mb data, will a 500mb bolt on make that 1gb a ...

Thing you bought £7.50 charge in my bill

My July O2 bill charge extra £1.50 for thing you bought and August Bill charge £7.50 in my bill .I do not what it is come from.Then I call O2 customer service.They told me they do not know about this charge.What I Gona to do now?

Resolved! Disconnected

I've been disconnected and I've paid my bill how do I get reconnected there was a problem with my bank account so I had to get a knew one so I have to set up a new direct debit any help would much appreciated thank you

O2

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