Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Phone barred despite payment, cant contact customer support

Yesturday evening I paid my most recent bill off slightly late after informing customer services a week earlier that i would be making a late payment. However my phone has been barred despite this and I have no way of getting into contact with them a...

Resolved! Number Porting Question

Hi, this is my first post on the O2 forum so please be gentle with me! I joined O2 from Vodafone yesterday and I have had a text to say that my number will be ported tomorrow and to turn my phone off until 6pm. Now this is probably a silly question b...

urgent

my daughter is in addenbrookes and can not dial out or recieve calls

Resolved! i want to change from pay monthly to pay as you go

i want to change from pay monthly to pay as you go. tell me how to do this

Resolved! Swapping phone numbers within O2

Just coming to end of pay monthly contract so used "Refresh" option to take new iPhone 5S - now under MyO2 I have two account numbers and separate phone numbers 1) Can I swap phone numbers from old phone to the new phone (and vice versa)

Resolved! iPhone 5c And 4G Data Issues

I am having issues with my O2 4G connection on my iPhone 5s. I just recently got my phone and was using 3G just fine. As soon as i turned on my 4G friday night, I was within wifi, i stepped out for lunch the next day, was using my phone normally, and...

Resolved! end of contract options

what happens at the end of 24 month contract for mobile phone - does service stop? what about handset?

Resolved! 02 Web Daily

Hi, I have an Iphone 4, i am on a sim only contract simplicty that has no data, but i am however active for 02 web daily, i am not sure how this works.I have turned celluar data on, turned wifi off to see if it works, when i connect to safari or some...

Resolved! Family Bolt On, website error when I try to change or cancel.

I've just renewed my contract with unlimited minutes and texts and want to cancel the Family Bolt On that has carried over from my previous contract. When I try and do it through the website it just comes up with an error message. Does anyone know a ...

Resolved! Account closing / PAC code / Help from O2 staff please...

Hi,I took out an O2 iPhone 5s contract at the Apple Store a few days ago. For reasons I won't bore you with, I have this morning returned the phone and had the contract cancelled by Apple.I do though need my PAC code. I originally ported it in from T...

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