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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Can I get NHS discount if i already had a contract for a year?

I work for the NHS and have heard you can get 30% off your phone bill. But ive already had my contract for a year. Am i still entitled to this?

Resolved! MSISDN code 36

I've moved from pay monthly to pay & go today & can't view the 02 App to keep an eye on my usage/bill. Message tells me 'failed to get user id, possibly due to unlinking of MSISDN (code 36). How can I remedy this?

Resolved! Premium Charges

I noticed I have been charged for a premium number.It says the charges are to a John.M.The only John M on my phone is an o2 number.The name is John McDowell.Why does it on my O2 allow u to access the so called premium number to see exactly who the jo...

Reporting of signal Mast issues, poor reception - maybe even reports back from O2

Well, this may get a good response or simply fall on deaf ears at O2 but worth a hsot in the dark. Something that was mentioned in an email I sent to a certain forum user on here a short while ago regarding ideas/suggestions for our forum got me thin...

to make and recieve voice calls

Hi,I am getting slowly familiar with the Binatone SM300. With the help of O2 chat line reached the point when I make a call to it or from it, a voice come up instructing to press numbers when I press say 1 it then goes of into instructing to press an...

Resolved! Top Up confirmation email - 600 emails!

Hi,I topped up online last month and recived 600 confirmation emails within minutes. I mentioned this via twitter and was told to speak to customer service who apoligised and said it was a glitch. I've topped up tonight and now received 200 emails!An...

Resolved! Why do O2 overcharge you ?

Having pointed out a billing error by O2 and being promised a revised bill over 2 weeks ago ..... O2 still overcharged by over £100.This is appalling customer service.My charges are £10 per day for each day this is not corrected.Comments???

Resolved! 3G to 4g

Hi on my rolling contract I've got a 3G sim can I change it to a 4g sim and keep the tariff that I'm on

Resolved! Banstead SM7 Signal

Hi, I have just moved to the area, and there has been a noticeable drop in the quality of my signal since I moved here - with frequent dropped calls. I never have more than 2 bars of signal, and often very limited internet. It only seems to be within...

Resolved! 4G Network in Leeds & Bradford City Centre

I was quite shocked when I was in Leeds city centre and in Bradford city centre when using 4G. I ran a speedtest in both city centre and was shocked that I could only get between 6 and 8 Mbps! What happened to 4G being the fastest speed available? I'...

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