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Family bolton

Anonymous
Not applicable

on ‎08-01-2015 20:38

on ‎08-01-2015 20:38

I had this on my account but when I've upgraded phone it has been removed. I stated I wanted to keep it but it got removed now I can't re add it neither can cs. Anyone had joy on getting it reinstated still shows up at O2.co.uk/family
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jonsie
Level 94: Supreme
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on ‎08-01-2015 20:42

on ‎08-01-2015 20:42

Did O2 give you a reason for not being able to add it?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
Not applicable

on ‎08-01-2015 20:43

on ‎08-01-2015 20:43

You would need to have a word with customer services.

http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes...
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MI5
Level 94: Supreme
In response to Anonymous
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on ‎08-01-2015 20:46

on ‎08-01-2015 20:46

@Anonymous wrote:
You would need to have a word with customer services.

http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes/m-p/834455#M15278

I believe the op is referring to this http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mobile%29,CASE=ref%28O2YourFamily1%29

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎08-01-2015 21:28

on ‎08-01-2015 21:28

Was it a straight upgrade or a new contract out? Did you go through live chat or instore or online to do it?
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Anonymous
Not applicable
In response to Anonymous

on ‎13-01-2015 15:05

on ‎13-01-2015 15:05

Hi @xbazx were you able to activate it?

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