O2 Offer 3 discount schemes:
O2 Open is employer based (certain jobs qualify for discounts)
Latest O2 Open help pages here
Friends and Family (F&F) applys if you have friends or family working for O2.
O2 Student Offers
All offer discount of the airtime portion of your refresh contract only.
Open is 15 or 25% depending on tariff (see T&C's FAQ )
F&F is 50%.
Student is 20%
A summary of Open T&C's are here T&C's and here for students studentoffer (follow the link for details on how to sign up to UniDays.
For F&F the employee of O2 needs to register here http://www.o2justforyou.co.uk/ and it is their responsibilty to process the discount for you. So they will need your account details.
Here is the sign-up page for Open: SignUp
To claim your open discount,
text "OPEN" followed by your open code, mobile number, name and postcode to 2020 (We believe this still works, although the official route is now to take your code in store to be verified).
To claim your F&F discount the employee member must confirm and process the request.
To claim your student discount text your code to 61202 from any mobile.
You will receive a confirmation text back that says you will be notified when your request is processed.
The F&F discount can also be applied to simo contracts and PAYG accounts but at all times the contracts must be taken directly with O2 (no 3rd party resellers) and notable exclusions always apply to new iPhone launches (check T&C's for full details).
Hope this helps in explaining the different schemes and claim processes.
Please read the FAQ's carefully as there have been other significant changes, such as no longer allowing customers to share their code up to 5 times. You can now only use it twice. Once for a Mobile Refresh contract and once for a Mobile Broadband Refresh contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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