This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Family bolton

Anonymous
Not applicable

on ‎08-01-2015 20:38

on ‎08-01-2015 20:38

I had this on my account but when I've upgraded phone it has been removed. I stated I wanted to keep it but it got removed now I can't re add it neither can cs. Anyone had joy on getting it reinstated still shows up at O2.co.uk/family
Message 1 of 6
1,554 Views
0 Kudos
5 REPLIES 5

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7167 Solutions
Registered:

on ‎08-01-2015 20:42

on ‎08-01-2015 20:42

Did O2 give you a reason for not being able to add it?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 6
1,549 Views
0 Kudos

Anonymous
Not applicable

on ‎08-01-2015 20:43

on ‎08-01-2015 20:43

You would need to have a word with customer services.

http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes...
Message 3 of 6
1,549 Views
0 Kudos

MI5
Level 94: Supreme
In response to Anonymous
  • 152185 Posts
  • 651 Topics
  • 28996 Solutions
Registered:

on ‎08-01-2015 20:46

on ‎08-01-2015 20:46

@Anonymous wrote:
You would need to have a word with customer services.

http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes/m-p/834455#M15278

I believe the op is referring to this http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mobile%29,CASE=ref%28O2YourFamily1%29

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
1,546 Views
0 Kudos

Anonymous
Not applicable
In response to MI5

on ‎08-01-2015 21:28

on ‎08-01-2015 21:28

Was it a straight upgrade or a new contract out? Did you go through live chat or instore or online to do it?
Message 5 of 6
1,519 Views
0 Kudos

Anonymous
Not applicable
In response to Anonymous

on ‎13-01-2015 15:05

on ‎13-01-2015 15:05

Hi @xbazx were you able to activate it?

Message 6 of 6
1,440 Views
0 Kudos
Top Kudoed Authors
View All
Top