Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 452518 Views
  • 2 replies
  • 2 kudos

All I want to do is remove any trace of being with O2, why is this so difficult?

Much to my dismay I find myself having to come back to this forum to further complain about O2 and yet again seek assistance in completing the most basic of tasks.All I want to do is unlock 2 of my phones from my previous contracts on the same number...

Anonymous by Not applicable
  • 3527 Views
  • 16 replies
  • 0 kudos

Fortress O2 ...

I received an inbound call from an unknown number +373 1111 1111 while roaming overseas, it was 25 minutes charged at £20.06. All other inbound calls were OK but this one was most unusual. I called customer service and asked O2 for the caller details...

Anonymous by Not applicable
  • 2781 Views
  • 9 replies
  • 0 kudos

Resolved! unable to connect to the net whilst roaming

Able to use internet on wifiBut today and yesterday am unable to use net whilst roamingCan make and receive phone callsHave lg g3Have checked service status - all fineHave checked and all settings are as expected to allow internet browsingHave done b...

Anonymous by Not applicable
  • 5538 Views
  • 34 replies
  • 0 kudos

Resolved! Paying bill

Need to pay bill but won't let me!!

Anonymous by Not applicable
  • 2951 Views
  • 3 replies
  • 0 kudos

family bolt on

hi i paid £7.65 foor faily bolt on to be told it takes 24hrs then got told it will take 48hrs that is ,58 pm tonight it is now 20.28pm now i am being told i have to wait another 28 hrs that is 72 hours ive had to wait this is digusting im fed up

flower1 by Level 1: Joiner
  • 3845 Views
  • 13 replies
  • 0 kudos

Resolved! Renewal/Refresh queries and questions

Hi, I am new to the forum and only just introduced myself. I have 2 pay monthly contracts with O2. One for my daughter (blackberry, this was a 12 month contract) and one for myself (Sony Xperia this was a 2yr contract). I have got a Loyalty Discount ...

Anonymous by Not applicable
  • 6905 Views
  • 22 replies
  • 0 kudos

Resolved! Top Up Vouchers

Hi Why is there no option to add data to a Wifi Hotspot using a top-up voucher? I used to be able to do this on my previous network. It will make life very difficult if I have to use a card every time and I already purchased one voucher that's presum...

Anonymous by Not applicable
  • 3930 Views
  • 8 replies
  • 0 kudos

Resolved! Total minutes used - bill query

I'm likely missing something here as it all looks very nice and clear otherwise - where is the summary now for the total duration of calls made for that bill period? Previously it had been at the end of each 'page' and there was a sum total at the ve...

Anonymous by Not applicable
  • 1926 Views
  • 3 replies
  • 0 kudos

Resolved! disconnected contract,need my number

can my number be transfered to payngo after pay monthly got disconnectd,i have been with 02 for 15 years and ive always hjad same number,is tjere anything i can do

Anonymous by Not applicable
  • 2496 Views
  • 3 replies
  • 0 kudos

Resolved! Unable to send text messages

Just got very a simple Samsung keystone2 to replace old Galaxy which kept running out of juice. I can call and receive voice calls and receive texts, but unable to send a text. Just says "unable to send message". Anyone know what the problem is?

Anonymous by Not applicable
  • 13480 Views
  • 10 replies
  • 0 kudos