Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Returning pay and go phone just over 28 days

Hiya all, Just wondered if it is possible at all? I purcahsed a pay as you go phone from anO2 shop in Brighton on June 6th and would like to return it It keeps completely dropping signal - both network and internet - meaning it has become pointless t...

Resolved! rewards

Hi back again can you use rewards towards a new phone on line with O2? joules

Resolved! nokia lumia 520

Hi if I were to buy the nokia lumia 520 does it come with the micro sim card as the sim card I have is the standard one, I am an o2 customer would I be able to keep my existing phone number? if so how would I do this, would it be when the new phone i...

Resolved! Repeated spam text messages

I am not sure if someone has sold my number on or if someone has genuinely put the wrong number in somewhere but I am being hounded by texts for 'Allen' about loans and other products. I have forwarded them all to 7726 and sent the number they have c...

Resolved! iPhone 5S just died

I have a 5S on a 24 month contract which started in October 2013. Last night the phone was working fine, this morning it is completely dead, won't turn on, won't charge. Do I have to return it to O2 or to Apple to get it fixed?

Resolved! Big bundle

Hi,I want to move to the big bundle on pay and go £15 a month however it says '4G ready' and my phone only supports 3G. Does this mean it only supports 4G or 4G and 3G?

Resolved! Leaving

Hi I have roughly 5 months left of my Contract and have finally had enough of my Signal going cause our mast in my area seems to keep breaking down, how do I leave and how much is it going to cost as I want out NOW?

Resolved! how to unlink accounts

hi guys i have two o2 accounts one contract and one pay and go how do i unlink these as i cant access my pay and go account details

Resolved! Ceasing Pay Monthly contract due to death.

Whats the best way to go about getting a pay monthly contract cancelled after someone has passed away and what is required in doing so? regards in advance.

Resolved! O2 Open Questions

As a Siemens employee, I believe we're eligible for the O2 Open discount scheme, but have a question. The lady in the O2 shop mentioned that we got a discount, and said that it is 30%. Looking at the S5, which on a £38/month contract breaks down as £...

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