Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

iPad Pro 11 inch

I have had no service since Monday on my ipa Pro . I cant get on the 4g internet at all. Is anyone else having this problem and an pay monthly iPad?

Resolved! Number Ported but no Signal for 4 days

I switched to O2 for the first time. Everything went smoothly until the day of porting. My existing EE signal was switched off around 1pm. I duly waited as told, until 6pm, switched my phone off, inserted new sim, switched back on. Nothing. No signal...

Resolved! Bill

Hi, I paid my bill for last month over the phone whilst doing this I changed my bill date to the 11th but I’ve had a text to say that my bill is overdue and that my calls will be diverted if the bill is not paid by the 5th of September

Resolved! Payment

Is it possible too make a promise too pay or pay my bill later than the arranged date

Resolved! Data speeds USA

So I am in the UsA and finding it impossible to use data. I'm paying £4.99 to try and use it and it's impossibly slow. Even speed tests online won't load because it's so bad. Am I doing something wrong? My partner is having the same issue. I think it...

Living abroad

I currently have a SIM only plan.i moved to France in December 2018 and will be living here for the foreseeable future.what would be the best plan / deal for me, or would it be better to cancel and source a phone / package in France?

Resolved! Change date of payments?

Is there a way I can change the date the money comes out my account?

Second Direct debut set up

Hi, I’ve received a notification from my bank today that two new direct debits have been set up on my behalf from o2. My normal 2 DDs are still set up, why would they set up a further 2? Thanks!

Resolved! Outanding Device Plan

I still have a high amount to pay on my device plan, how can I pay this off before the end

Resolved! Keeping my SIM only contract but changing phone

Hello. I'm new here and not too tech savvy so patience please. I have a good cheap sim only contract but I want to change my phone. O2 don't have what I want. Can I buy a phone somewhere else and keep my contract with o2? Would o2 still move my conta...

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