Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 231538 Views
  • 2 replies
  • 2 kudos

Resolved! My phone is showing o sim

My phone has just come up stating no sim, too it out wiped it and put it back in but still showing no sim help

Tiger by Level 1: Joiner
  • 743 Views
  • 2 replies
  • 0 kudos

Resolved! Sim only deal

I'd like to know that what I was told when I agreed to take these simcards is true. I was told that if I paid my bill for three months on both sim cards without default I would be guaranteed two handsets without questing after speakibg with a few fri...

Goggzf by Level 1: Joiner
  • 1199 Views
  • 5 replies
  • 0 kudos

Resolved! 4G Roaming with O2 in EU?

I am an Erasmus Student. I got an attractive offer for Pay Monthly GBP 15/month and will be living in Slovenia for the next 5 months starting in February.I read a community post that there is no 4G partnership so not guaranteed while roaming. I under...

Shumayal by Level 1: Joiner
  • 5569 Views
  • 8 replies
  • 0 kudos

Resolved! Family discount

Found a discounted deal on another provider but after entering the store a sales assistant assisted me to get the deal I wanted for an xtra £2 per month. As I have been a loyal customer of O2 for some years took this over another provider to ensure s...

Resolved! Device plan

Hi.I got a phone a while ago on O2 and I'm not only paying my usage I'm paying a device plan too? I was no made aware of this at the time I took the contract out. I have only just noticed due to taking a second one out and I have no divide plan on it...

Scottuf by Level 1: Joiner
  • 3020 Views
  • 3 replies
  • 0 kudos

Subject access request.

Goodmorning folks my first post so please go easy.I recently put in a subject access request into o2 and it has been rejected, what I was basically asking for was a series of text msgs from my number to another o2 number and ONLY outgoing text from m...

Resolved! Charged for a number i haven't called

Need help i have a sim only contact just looked on to find i have almost £60 of call charges to a number i haven't rung who do i get in touch with for this has my sim deal is unlimited calls and text they have charged me 3 times to the same number go...

Steph82 by Level 1: Joiner
  • 1877 Views
  • 6 replies
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Resolved! Family discount

I recently noticed this new discount for families on O2. Myself and my two sons are on O2 but we don’t qualify for the discount as we have not taken out NEW deals. We have been with O2 for years and I am upset that loyal customers don’t qualify. Very...

Anonymous by Not applicable
  • 1010 Views
  • 3 replies
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Resolved! Real or fake ? Phone call re contract this

Yesterday I received a call from a man from 02. He said my contract had ended (or was coming to an end). The call was curtailed. I dont think I have a contract; Im partially hearing, calls of this nature are tricky .Being busy with someone the man sa...

Jenny105 by Level 15: Gaining a Reputation
  • 2380 Views
  • 8 replies
  • 0 kudos