Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Handset not delivered

hello, 9 days ago i was upgrade my contract but my phone still did not comming.... what to do?

Resolved! Upgrade when your still in contract

Question...... I have 4 lines on my account, off my lines none are eligible for upgrade but I urgently need a new phone as mine is knackered. I can not afford to pay off my device plan but have one line due up in 11 months. Is there anyway o2 would b...

Roaming not working

Im currently in iceland and my mobile data doesnt work...i followed by steps what i ve been told and still nothing...

Resolved! Sim only new customer

hiya I order a 18 mouth sim only contact over a week ago and I’ve had nothing back only 1 email saying to confirm my email address only dose anyone no how long it takes for a new customer

Resolved! Cant get Internet on my phone

I cant use my Internet on my mobile phone in the USA.I have had to use the hotel WiFi.My phone tells me I need to set it to Roaming, yet it still wont work.I have 15.5G mobile data left out of 20G that I am paying for...its a complete waste of money....

Resolved! How do I cancel my existing direct debt and keep my current mobile number

I am waiting the delivery of a new phone bought from Mobiles.co.uk and have signed up to a new contract with O2. How do I cancel existing direct debt and keep my current mobile number

Resolved! Lost phone at 02

I have returned my iPhone6 plus for repair (covered by insurance) using the DPD service from 02. It is nearly two weeks now and about seven calls later and it appears the phone is lost within the DPD/02 system. Investigations have started but I am to...

Resolved! lost ipad

I have lost my ipad how do I put a stop to the sim and does my insurance cover loss or just damage

Resolved! Lost phone

Hi.my name's Paul matthews.ive lost my phone and require a replacement sim please.my phone number is xxxxxxxxxxx.thanks.

Resolved! How do I claim my £100 for purchasing Hauwei P20Pro

Can anyone tell me how to claim back my £100 offer after purchasing a Huawei P30 pro

O2

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