Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111547 Views
  • 15 replies
  • 5 kudos

Resolved! disconnected contract,need my number

can my number be transfered to payngo after pay monthly got disconnectd,i have been with 02 for 15 years and ive always hjad same number,is tjere anything i can do

Anonymous by Not applicable
  • 1827 Views
  • 3 replies
  • 0 kudos

Resolved! Unable to send text messages

Just got very a simple Samsung keystone2 to replace old Galaxy which kept running out of juice. I can call and receive voice calls and receive texts, but unable to send a text. Just says "unable to send message". Anyone know what the problem is?

Anonymous by Not applicable
  • 9528 Views
  • 10 replies
  • 0 kudos

Resolved! Unlocking old phone

Just got an upgrade. Can I have my old phone unlocked?

Anonymous by Not applicable
  • 2802 Views
  • 5 replies
  • 0 kudos

Resolved! Unlocking a tmobile iphone to 02

My phone has stopped working and my dad gave me an iphone 4s but he is tmobile how do I unlock this for o2? thanks

Anonymous by Not applicable
  • 941 Views
  • 1 replies
  • 0 kudos

Resolved! 1 year downgrade

last year i had an iphone 4 and after a year on the 2 year contract i was able to get my contract price lowered. now i have an iphone 5s on a two year contract and it has been a year. i was wondering if i would be able to get the same offer again.

Anonymous by Not applicable
  • 5934 Views
  • 2 replies
  • 0 kudos

Internet problem

I bought a Sim today and activated it. But Internet is working...how Cani I fix it?

Anonymous by Not applicable
  • 1315 Views
  • 6 replies
  • 0 kudos

Resolved! live chat

live chat is a joke 30 minutes later and still no ones replying.but its ok the customers have nothing better to do then sit and wait while someone decides that they are at work and have someone waiting for a reply.

Anonymous by Not applicable
  • 3820 Views
  • 42 replies
  • 0 kudos

Resolved! Problems with My pay monthly phone

I have to send my Samsung s5 away to be fixed on monday and as this is the first ever phone to break on me I kinda dont want it back (To many Problems). Is there any way that o2 do a like for like kind of deal were as i can get a phone similar to it?...

Anonymous by Not applicable
  • 1811 Views
  • 15 replies
  • 0 kudos