Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 Family Discount

Hi I have spoken with O2 Customer Care and also gone through some posts about O2 Family Discount. There is still one point am not clear about.. I am on O2 Open Discount 25% and want to bring my wife on O2 SIM Only. In order to get O2 Family Discount,...

Resolved! Stolen phone, replacement SIM, while in Spain

Hi All, I know this is a longshot, but I have had my phone stolen while in Madrid (i am working here for a couple of months) I won't be back in the UK for 2 weeks to receive my replacement SIM, also its Easter so not even sure it will make it here ev...

Resolved! Unlink accounts

How do I unlink accounts and set up separate logins?

Resolved! Dual sim AND WiFi calling request

I’ve not posted here before, so forgive my incorrect protocol. I’ve been with 02 for quite a few years off & on.I’m after a couple of criteria:1. Dual sim2. WiFi calling So I bought a Samsung J6+ (dual sim and on the 02 WiFi call compatible list) to ...

Resolved! Travel

I am going to Turkey, is it included in the Europe zone on O2 or do I need to pay extra?

Resolved! Roaming not working

My calls or texts ain’t working

Resolved! Changing date of Direct Debit

Hello,I cant seem to find how to change the date of my Direct Debit? ThanksThomasina

Resolved! USA

Will I be able to use my phone in the USA

Resolved! Upgrade offer

I upgraded my plan last week (6th April) and as part of the offer there was a pair of wireless earbuds.Today on the live chart I was told the offer ended on 7th March.Has anybody had the problem? What did you do?I'm planning to go to the shop asap, b...

Resolved! replace phone

My phone has water damage and is not charging. I have insurance will i be ble to get a replacement phone?

O2

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