To Bill or Not to Bill that is the question!

[Anonymous]

'ello

I exited o2 Pay Monthly 5/5/16 (after o2 were being too tight with retentions deals) via PAC, but still no final bill showing online or in post. 

DD is still in place. 

What's likely the hold-up? 

[MI5]

Anytime now I would think - what was the normal date your bill was produced?

[Anonymous]

Hi MI5

28th of the month.

[MI5 · Accepted solution]

Usually they will generate the bill after 14 days, but if I think back to the last contract I closed down it may have been sent on my normal bill date.
I'll see if I can see it in MyO2 for you......

[MI5]

So I cancelled on July 18 and bill was produced Aug 1st

[Bambino]

@Anonymous Just keep the DD in place. You'll only be charged for the days you've used in the month. Just wait until you see a zero bill before cancelling.

[Anonymous]

MI5 thanks for info, did you have to take your wheelbarrow round for £5.58 or did they send without asking??

[Anonymous]

Bambino thanks DD still floating around 

[MI5]

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@Anonymous wrote:
MI5 thanks for info, did you have to take your wheelbarrow round for £5.58 or did they send without asking??

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I had to fill out this form mate https://www.o2.co.uk/apps/help/help?qid=1&q1=34

[Anonymous]

MI5 thanks for replying.

Gosh they made you work for it!!!