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ste064 · ‎08-09-2018

Hi am currently on 50GB sim only plan my contract ends May 2019.

Thinking of going on o2 new price plan where you can choose length of tariff etc would o2 let me do that?

Marjo · ‎10-09-2018

Hi again guys, so customers who are on a 12-month SIM only plan can upgrade after they have been with O2 for a minimum of 3 months, without termination fee. You can check out the terms here.

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MI5 · ‎08-09-2018

You can only do that when you upgrade, so wait or pay off your current device plan first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

ste064 · ‎08-09-2018

I do not have a device plan only sim only plan.

ste064 · ‎08-09-2018

I know i would have to upgrade to a new device.

Anonymous · ‎08-09-2018

@ste064 You would still have to pay off what is left to pay on your sim only plan

MI5 · ‎08-09-2018

Still only applies when upgrading I'm afraid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

ste064 · ‎08-09-2018

Just been in contact with O2 customer services if i upgrade to a new plan with a new device i do not have to pay contract off as it only applies to device plans.

MI5 · ‎08-09-2018

That's new but useful to know.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

ste064 · ‎08-09-2018

In effect you start a new contract when you upgrade it only applies to upgrading from sim only contracts.

MI5 · ‎08-09-2018

Makes sense.
Good deal.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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