Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sim only deal upgrade

Hi everyone need a bit of advice,been on a sim only deal since 26/11/18 and the plan doesn’t suit me anymore.im not using the data.Ive seen I can get better sim only deals elsewhere and not tied in.If I correct can I upgrade to a 30day sim only plan ...

iMessage and WhatsApp not working when roaming

HelloI’m currently in Australia and keep finding that my phone won’t send or receive iMessages or connect on WhatsApp. The rest of the internet services including email and other apps work fine. I’ve tried changing networks and phone resets but I get...

Resolved! Scam

I have just received a text message - "FreeMsg: thank you for subscribing to Just4Life for £4.50 per week from Nexgen until you text STOP to 64055". Of course I have'nt made any subscription.I have googled the phone number provided 02037403517 which ...

Resolved! Using Pay Monthly phone in Cuba

Hi. Can anyone tell me if you can use the Travel Bolt On for Cuba? I have looked through the list and can’t see it..TIA

Resolved! Phone bill

I am in need to talk to someone who can help me with paying my phone bill! As I can’t pay it for at least another 2/3 weeks as I get paid then!! Can someone help me! Laura Bradley

Resolved! data

how do I top up my data

Resolved! Been on a sim only for almost six months. It says I can upgrade to a handset

Been on a sim only for almost six months. It says I can upgrade to a handset on 20th of this month witch will be 6 month. Is this a 100% or could I still get a no

Resolved! Payment date

Hi, I would like to change my payment date to the 1st of the month if possible? ThanksSarah

Resolved! O2 VIA 'UNLOCK MY PHONE' ON MY DEVICE, CARPHONE WAREHOUSE PLUS O2 SHOP WON'T UNLOCK MY PHONE!!

I purchased a SAMSUNG GALAXY S7 mobile on a monthly contract from CARPHONE WAREHOUSE in JUNE 2016 and am out of contract. I now want to have it unlocked so I can use any network/SIM. I contacted Carphone Warehouse online via CHAT and they told me the...

Resolved! Phone disconnected

My mobile has been disconnected. I have paid the bill more then 24 hours ago and its still disconnected. I am abroad and have no way to call O2 and there is no e-mail available so im not sure how i am suppose to contact O2.

O2

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