Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

iPad order

Hi, hope someone can help I ordered ipad for my little one 2 days ago can't get my new password correct changed it login no sign of order but I have email confirmation for ipad and number for the sim card for new ipad + 20 upfront fee has been taken ...

iMessage on iPad pro

Hi, why are o2 selling the iPad Pro on contract with a tariff of 100 texts per month, when you can only use the data side of the plan.It appears after chatting to o2, I can not use the iMessage on the iPad Pro, as the sim according to them is data on...

VAT

Hi- is the VAT included in my bill?

Resolved! Direct debit

I've downloaded the direct debit mandate but I'm unable to fill it in on my tablet. Am I doing something wrong.ThanksGraeme

Resolved! Adjustments

Why have I been charged £40 for "adjustments"? What is that charge and why did it happen? The way it looks is just a scammy thing to get more money off of customers. If it was a mistake (which I hope it is) I would like the money to return to my acco...