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Level 1: Joiner
Posts: 3
Registered: ‎12-05-2014
Accepted Solution

Tariff Change and Bolt On

Hi

 

I have requested a change in tariff which is due to take effect on Monday 13th.  However, I am also trying to add a one off bolt on to my account as I have run out of data and need a top up before Monday.  tried to do this online and it wont let me?

Posts: 87,556
Topics: 530
Solutions: 11,115
Registered: ‎04-04-2012

Re: Tariff Change and Bolt On

@Sarahdb159 you won't be able to add a bolt on whilst the tariff change is pending. 

You'll have to call customer services to add some data for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Community Manager
Posts: 4,994
Registered: ‎18-04-2018

Re: Tariff Change and Bolt On

Hi @Sarahdb159, I hope you find the advice above useful, but please do let us know how you're getting on with this and if you need any additional help slight smile

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