Changing bank account details

[butters]

How do you change your bank account details that are used for pay monthly sim only contract.

[MI5 · Accepted solution]

@butters login to your MyO2 http://www.o2.co.uk/myo2 and go to the Manage my details section.

[butters]

Sorry that does not have a section to change bank account details

[Cleoriff]

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@butters wrote:

Sorry that does not have a section to change bank account details

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I am on my laptop and can assure you it does have that option @butters

You just click on the blue sentence Manage my details and it will take you to the sections you can change.

[MI5]

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@butters wrote:

Sorry that does not have a section to change bank account details

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Definitely does on laptop but not sure if it does in the app.

[davethorp]

If your bank details have changed you could use the current account switch service to bring direct debits including those for O2 over to your new bank.

Some banks offer switch incentives if you do this

Failing that as previously advised the option to change bank account details is in myO2. If you can’t see it try using a desktop browser

[Cleoriff]

It is available on the My O2 App, I have just checked.

Log in and find the 3 lines on the left at the top. The section required is 'PAYMENT AND BILLING DETAILS'

Click on that and the option to change is in there.

Best of luck @butters