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Manage Tariff tab not loading

Marideca
Level 1: Joiner
  • 1 Posts
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Registered:

My PAYG rolling plan has deactivated itself (I am unsure why; I received an email stating this shortly before my monthly plan was due to end). Now, I am trying to reactivate my Rolling plan, but every time I attempt to activate it or click 'Manage Tariff', the page doesn't load and returns to the Home page (I have tried both on the app and in the browser). 
Currently, as it is, I cannot change or set a plan and therefore not really use my O2 SIM card.
Any suggestions?

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MI5
Level 94: Supreme
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Registered:

@Marideca 

You need to contact O2.

Message them on Social Media. Facebook or Instagram https://www.o2.co.uk/abouto2/social-media or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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