on 02-01-2026 17:34
My PAYG rolling plan has deactivated itself (I am unsure why; I received an email stating this shortly before my monthly plan was due to end). Now, I am trying to reactivate my Rolling plan, but every time I attempt to activate it or click 'Manage Tariff', the page doesn't load and returns to the Home page (I have tried both on the app and in the browser).
Currently, as it is, I cannot change or set a plan and therefore not really use my O2 SIM card.
Any suggestions?
on 02-01-2026 17:54
You need to contact O2.
Message them on Social Media. Facebook or Instagram https://www.o2.co.uk/abouto2/social-media or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)