tariff change

[NikolaosStefan]

I tried to change my tariff from big bundle 15 to big bundle 10 and the answer always is 

Tariff switch unsuccessful

Is it possible to switch or I am stuck with it

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 4445

Guide: How to find help & contact O2