Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Need Puk code online form will not submit

Need Puk code for pay as you go iPhone 22 se online form will not submit and I can’t call 02

Urgent phone blocked need puk im abroad and skerd can not call my family

Hi my phone has put out going calls blocked on my phkne i can not turn it off with out code i dont know the code. To disable this. Ive never used it before. I can not even call 02. Im freaking out. Please can anyone help me. Ib tried to get help on l...

Resolved! Phone unlock

Hi all I requested my phone to be unlocked im just wanting to no hiwlong the process takes i was told up to 7 days others say should be done the same day any help would really appreciated

Cannot make call from mobile

Unable to make calls from Ireland

Can’t make or receive calls abroad (in Taiwan) — PAYG SIM

Hi everyone, I’m using an O2 Pay As You Go SIM that I got in the UK. I was able to use it normally while I was in the Netherlands (both calls and data worked fine). However, I’m currently back in Taiwan, and now I can receive SMS messages, but I can’...

Why can't I get trough to a number I have rang many times before

Can get through to my sons number since Sunday have tried from different phone but still won't connect what is going.

Resolved! Can't Stop Marketing Texts - O2 PAYG

Hi, Recently I've started getting very frequent texts from O2 about offers that are of no use to me. I've tried to reply to the text directly but that doesn't work. I've tried calling 2220 as suggested in the text, but that doesn't work either. And I...

Outgoing calls within EU are restricted

Outgoing calls within EU are restricted for no reason. What to do?

to call to Europa

I can not make a call to Europe from my mobile

Wi-Fi calling from Pay as You Go phone

I have been told by O2 'Help' (real person) that Wi-Fi calling is not available to Pay as You Go customers. I have not found anything on the O2 web site to confirm this. Is it really true? I'm on 'Classic' PAYG as my usage is well below £5 a month.Ou...

O2

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