Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 61544 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 31979 Views
  • 19 replies
  • 2 kudos

Phone is damaged

Hi, my google pixel got damaged recently to the point of not being able to see the screen. I have been trying to access my account on the O2 website but I can’t insert the verification code o2 send me as I can’t see my phone screen. I have been tryin...

Resolved! O2 rewards

Tried to claim o2 rewards on 50202 but not received them anybody had trouble?

Halfgal by Level 1: Joiner
  • 568 Views
  • 3 replies
  • 0 kudos

Keep my old phone number.

It seems that O2 no longer offers a direct, standalone "porting form" on their website for online number porting requests. Despite extensive searching, I haven't been able to find the form to complete this process. All of the help pages I’ve come acr...

eleven by Level 1: Joiner
  • 534 Views
  • 3 replies
  • 0 kudos

Trouble connecting to network

Hello, so I'll try and explain best I can. I have always had my phone to select my network automatically, however the past few weeks I've had trouble making calls and sending texts. I read a few troubleshooting ideas telling me to select manually, so...

Kelly1221 by Level 1: Joiner
  • 750 Views
  • 8 replies
  • 0 kudos

Resolved! Upgrade

Due to upgrade my phone soon will.be doing it in store will I need to go through credit checks again Thank you

Carly2 by Level 1: Joiner
  • 418 Views
  • 2 replies
  • 0 kudos

Resolved! international monthly bolt on

good day, does an international monthly bolt on enable a person to send text messages to south africa at a reduced rate, if so, how much would a text messagee to south africa cost. thank you kindly

Resolved! National Database sim query

I recieved a free national database simcard which was supposed to be £15 a month data and calls. They send a voucher code to recieve this but When i activated the sim in my phone nothing came through. When i checked my 02 account it says Simply No Al...

Meeko by Level 1: Joiner
  • 366 Views
  • 2 replies
  • 0 kudos