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Calls not working

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Mgreg
Level 1: Joiner
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on ‎09-01-2019 16:47

on ‎09-01-2019 16:47

It's not letting me call out, just beeping and coming off, can't talk to o2 cus can't make a call and they've had noone available on live chat all day! Can someone help? Any advice
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MI5
Level 94: Supreme
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on ‎09-01-2019 16:55

on ‎09-01-2019 16:55

@Mgreg your local O2 store can help.

Check in your MyO2 that your bills are paid and also check here for network issues 

https://status.o2.co.uk/ more help here too 

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152058 Posts
  • 651 Topics
  • 28917 Solutions
Registered:

on ‎09-01-2019 16:55

on ‎09-01-2019 16:55

@Mgreg your local O2 store can help.

Check in your MyO2 that your bills are paid and also check here for network issues 

https://status.o2.co.uk/ more help here too 

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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on ‎10-01-2019 13:06

on ‎10-01-2019 13:06

Hi @Mgreg, I was wondering if you got a chance to look through the advice above since yesterday; any progress with your calls?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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