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AnnI
Level 1: Joiner
  • 1 Posts
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Registered:

Hi - I was upgrading my monthly mobile and getting a new handset but wasn’t expecting a new SIM card - do I need a new SIM card moving from

an iPhone 8 to a 13 and will it be set up with my existing number? 

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madasaf1sh
Level 78: King of Kings
  • 11879 Posts
  • 65 Topics
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Registered:

@AnnI 

 

You can use your old sim card in the new phone, you just wont be able to use 5G if you do this.. 

If you are in a 5G area and want to use 5G then you will need to do a sim swap, instructions are in the sim wallet as well as Guide: Sim Swap: a mini guide 2017 update 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 11879 Posts
  • 65 Topics
  • 3209 Solutions
Registered:

@AnnI 

 

You can use your old sim card in the new phone, you just wont be able to use 5G if you do this.. 

If you are in a 5G area and want to use 5G then you will need to do a sim swap, instructions are in the sim wallet as well as Guide: Sim Swap: a mini guide 2017 update 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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