Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sim only deals, what does 'set 4' mean

Hi all,I'm new to o2, just ordered a sim only deal.The order says the sim is 'set 4', I've seen another order that says 'set 8'.Just wondering what the difference is and if it's significant.Regards,Kev

Resolved! Incoming and Outgoing calls blocked - HELP

My incoming, outgoing calls & data is blocked (nearly 1 month now). My bills are upto date. Each time I try to call o2, they cut me off and after trying to call again just now - they have some kind of system outage & cannot do anything. Any advise on...

Resolved! Bolt on

Trying to add a bolt on but keeps saying’try later’ . It’s urgent help

Resolved! I'm in Bulgaria my can't make calls on my O2.

I can't call out on my O2 a voice says outgoing calls are blocked by the service operator. Can't get in touch with O2 as I can't call out. Please advise

Resolved! Moving

Hi, I am moving to the Republic of Ireland from the UK, but still have around 2 years left on my contract in the UK for my current phone. Am I able to transfer this to an Irish contract and new number, or what have people done in the past when moving...

Can't log in to my O2 app.

I can't log in to the my O2 app. It says it is not available to me. When I log in to the website, it shows a strange email attached to my account. Apparently the sales rep in the O2 shop signed me up with an email (it's an @o2.co.uk email) but I have...

Resolved! Egypt

How much for unlimited data in egypt please

Resolved! Please help

How can you top up data if you are pay monthly and run out need to top up today

Resolved! Mobile data set up

Hi I’ve repaired my Apple Watch to my iPhone XS Max it’s up an running but when I come to set my mobile data back up it’s saying Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, quoting referen...

Phone upgrade failure

I upgraded my phone in 5th Nov , O 2 take you through whole process with no mention of being out of stock until you have commitec to it , why is this ? If I had known phone was out of stock I would not have wasted my time

O2

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