Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 120198 Views
  • 27 replies
  • 5 kudos

WASN'T ABLE TO LOG INTO MY ACCOUNT

I UPGRADED TODAY FROM SIM ONLY PAY AS YOU GO TO PAY MONTHLY SIM ONLY AS TO APPLY FOR DISNEY PLUS SO I WAS TOLD THAT I NEED A LINK TO BE ABLE TO USE THE DISNEY PLUS SERVICE BUT WHEN I EXPLAINED TO CUSTOMER SERVICES THE AGENT WAS COMPLETELY USELESS.I W...

DENPEN12 by Level 1: Joiner
  • 215 Views
  • 2 replies
  • 0 kudos

Upgrade

Hello is there any deals for me to upgrade my contract

Liam3 by Level 1: Joiner
  • 200 Views
  • 2 replies
  • 0 kudos

New SIM

My contract expired so I changed to a different tariff. I was sent a new SIM card out despite me not changing number. However, the new card is 5G and when I slot it into the phone I have no network, only WiFi. My phone is Galaxy S8, which I do not th...

PR81 by Level 1: Joiner
  • 135 Views
  • 1 replies
  • 0 kudos

Returns

I recently upgraded my phone based on advice from a customer service agent and it has arrived today, but I hadn't realised from talking to the guy over the phone that it would be so similar to my current one. I want to return this one and organize a ...

LisaMary by Level 1: Joiner
  • 177 Views
  • 2 replies
  • 0 kudos

Cancelling Pay Monthly Sim

I want to cancel pay monthly sim that is already out of contract and have a pac code ready to transfer network and number but wanted to know to how to cancel the sim so out of contact payments are stopped especially where phone Lines Are busy nowaday...

Naeem by Level 1: Joiner
  • 139 Views
  • 1 replies
  • 0 kudos

Data

Hi my s9 is broken it has overheated i cannot turn the phone off therefore it is using all my data allowance will this stop once my phone has run out of battery? Cannot get through to o2 or samsung.

Random by Level 1: Joiner
  • 213 Views
  • 2 replies
  • 0 kudos

buying a SIM card for my MIFI

Can I buy the same sort of SIM card as I would for a phone to use in my Huawei MIFI box?

KathM by Level 1: Joiner
  • 1455 Views
  • 6 replies
  • 0 kudos

Direct Debit Help

My Bill for this month came and as the virus crippled my income for this month i could not pay it, attempts to make contact with O2 have failed multiple times, the pay date is today and they have taken out the money which I was using to buy food. It ...

MFzr by Level 1: Joiner
  • 216 Views
  • 1 replies
  • 0 kudos