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Sjrp86 · ‎09-12-2021

Hi, o2 today have restricted services to my phone due to an unpaid bill. However, all my bills have been paid on time and the balance due is £0.00. I’ve tried phoning customer services but was put on hold for over half hour. Has any one else had this problem?

MI5 · ‎09-12-2021

@Sjrp86

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-12-2021

@Sjrp86

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Restricted service

Changing account owner

Delay Payment date

Cancelling my plan

Spend cap complaint.

Buying another phone