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Restricted service

Sjrp86
Level 1: Joiner
  • 1 Posts
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Hi, o2 today have restricted services to my phone due to an unpaid bill. However, all my bills have been paid on time and the balance due is £0.00. I’ve tried phoning customer services but was put on hold for over half hour. Has any one else had this problem?

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MI5
Level 94: Supreme
  • 150358 Posts
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@Sjrp86 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150358 Posts
  • 641 Topics
  • 28638 Solutions
Registered:

@Sjrp86 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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