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Sim only upgrade changed from 3-6 months

james_semaj
Level 1: Joiner
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I was due an upgrade from a sim only contract to a handset in 4 days 3/09/22 it's now been pushed back 3 months to 3/12/22 I've never missed a bill payment or anything. 

 

What's annoying is..if it is another 3 months, I've just bought an Apple watch-when that money could have gone towards something else...as I thought I was upgrading in 4 days!

 

Anyone had the same problem? 

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garetc
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Hi @Breanna, is it possible to merge this and another thread so everyone gets the update? 

 

Why has the upgrade date changed????

iPhone 16 Pro Max (EE/Vodafone)
Samsung S24 Ultra (O2/Three)
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Breanna
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@james_semaj @Jason_mics @garetc @Edvin02 @Edvin @Cleoriff 


Hi all, 

As far as we know there hasn't been a mass change with these upgrades. However, it can sometimes depend on individual circumstances so the best channel to contact is going to be through social media --  Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG). where you can be directed to the Sales team.

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garetc
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Thanks for the update @Breanna 

 

Not sure if anyone else has noticed on their account? Looks like my original upgrade time-frame is restored. 😅

iPhone 16 Pro Max (EE/Vodafone)
Samsung S24 Ultra (O2/Three)
Message 13 of 15
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Cleoriff
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@garetc 

What a coincidence! 😂

Veritas Numquam Perit

Girl in a jacket
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garetc
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If it is a coincidence then it’s a happy one 😀

iPhone 16 Pro Max (EE/Vodafone)
Samsung S24 Ultra (O2/Three)
Message 15 of 15
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