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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237105 Views
  • 2 replies
  • 2 kudos

Resolved! Instore

Hey, Just after some advice for someone I recommended to join o2 They've gone for a sim only plan, with the current bank holiday approaching regards postal, can they go into an o2 store and get the sim replaced? Online all I could find was they need ...

Anonymous by • Not applicable
  • 762 Views
  • 3 replies
  • 0 kudos

Resolved! My o2

Hi I ported my number into o2 yesterday however since it porting across into o2 I can no longer check my allowances, make payments or basically anything although it allows me to sign in. I am met with "Error 500" every time, in the app is the same. T...

Anonymous by • Not applicable
  • 2875 Views
  • 8 replies
  • 0 kudos

Resolved! My partner was lied too, awful costomer service.

My partner was lied too by 02 staff. My heavily pregnant partner was due an upgrade so went into her local 02 shop, she was after the iPhone 13, she had a pushy saleswoman pressure her into buying the iPhone 13 l, unlimited calls, texts and Internet....

Resolved! Sim

Need replacement sim

Steve02 by • Level 1: Joiner
  • 374 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile Braodband

Good afternoon,I currently have no Braodband in my property due to moving in on Monday the 30th. The speeds we are able to get vary from 4-7MPS which is not fast enough for what we use our broadband for, I was wondering if the mobile unlimited data d...

Kelsey4 by • Level 1: Joiner
  • 427 Views
  • 1 replies
  • 0 kudos

Resolved! Phone contract

Hiya, I applied for a phoneyesterday paid £30 and then got a message to say it’s under review, I got a email after to say it’s full steam ahead but nothing since. I have had a text to say tosay my wifi had been set up and the WiFi is showing in my ac...

Scottap by • Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

Resolved! Payment

I have paid my bill but my phone still not working 

Kb4 by • Level 1: Joiner
  • 481 Views
  • 2 replies
  • 0 kudos

Resolved! Can't receive Amazon OTP

I'm trying to sign into my Amazon account but for some reason I'm not receiving any OTP texts from them. I'm receiving them from my bank, PayPal, authenticator apps etc just not from Amazon. Can anyone help with this?

Resolved! Roaming in USA

Hello I’ve just arrived in USA and it’s saying I have to pay £6 a day when i always pay extra for roaming in 75 countries at no extra cost including USA

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