Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi I'm a new customer and just got a monthly bill to pay but have not even gotten my phone yet. Not a great start to our relationship
Hello,I recently changed providers from Virgin to O2 (on 29 December 2021) and ported my original number (ending 752) over. All worked well and still does. However, when I call or text my wife (also on O2) or my daughter (on Virgin) they get a displa...
hello. how can i cancel my monthly subscription ?
Your online portal isn't allowing me to pay for my devices. I had an overdue balance which needed paying. I tried to set up a payment option but you cancelled my phone and shut everything off so now I am not able to pay anything. Please email me **Pe...
Please can I change my payment date to the 1st of the month ASAP
I have been making Whattsapp call to my parents abroad over Christmas and was charged £150 for a 56 minute call on 18 Dec. Strangely this call is not in my IPhone history at all. Then on 25 Dec I was charged £7 for a 2 minute call to the same number....
Phone order placed on 30/12/2021. I changed my mind and cancelled it by phone later that same morning. O2's customer service advisor stated that it was cancelled but in the very unlikely event it was delivered, I should refuse to accept the delivery ...
Hi i have received mutlipal emails saying i am over due on a bill and its come out of my bank account on the 5th January 2022
Hi I have 2 transactions both for £15 each pending on my account can you please tell me what this is .
