Sim only upgrade changed from 3-6 months

[james_semaj]

I was due an upgrade from a sim only contract to a handset in 4 days 3/09/22 it's now been pushed back 3 months to 3/12/22 I've never missed a bill payment or anything. 

What's annoying is..if it is another 3 months, I've just bought an Apple watch-when that money could have gone towards something else...as I thought I was upgrading in 4 days!

Anyone had the same problem? 

[garetc]

Hi @Breanna, is it possible to merge this and another thread so everyone gets the update? 

Why has the upgrade date changed????

[Breanna]

@james_semaj @Jason_mics @garetc @Edvin02 @Edvin @Cleoriff 

Hi all, 

As far as we know there hasn't been a mass change with these upgrades. However, it can sometimes depend on individual circumstances so the best channel to contact is going to be through social media --  Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG). where you can be directed to the Sales team.

[garetc]

Thanks for the update @Breanna 

Not sure if anyone else has noticed on their account? Looks like my original upgrade time-frame is restored. 😅

[Cleoriff]

@garetc 

What a coincidence! 😂

[garetc]

If it is a coincidence then it’s a happy one 😀