Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi all, I recently ordered a new phone to be delivered to my local 02 store. Earlier today I cancelled the order, however it is now showing on my order history as complete along with a device plan to pay it off. Just wondering if this is normal or if...
I have a samsung galaxy S8 that has wifi calling enabled. sometimes it works, other times it doesn't. it's about 50/50. I don't know if I need to tweak a setting in my phone to make it 100% or is it just a common problem that O2 are flakey at their e...
HiIt would be nice if I could speak to someone about my bill as I seem to have 2 prices on it. I finished paying for my phone back in May and am only paying air time. I need this to be confirmed verbally
I have just received my Final Device Plan Statement showing I don't owe anything further and my contract runs out early October. I don't want to renew so will that contract just end or do I have to ring to cancel so it doesn't go to a rolling contrac...
Hi I have a phone & watch contract with you. They are both due to finish Dec. What happens to my watch cellular operating if I go with another supplier with my phone…?
I have ordered a O2 sim card. I have tracked my order on the O2 app and it appears COMPLETE, but I didn’t receive it. The tracking number provided isn’t recognised by Royal Mail. What should I do? It was sent 10 days ago, and I’m been billing for all...
I can’t excess mobile data abroad except on Wifi.
I’ve just moved to a new build house and my address isn’t showing up when I put my postcode in. Need it changed so I can order a new handset
I stay in G697JG area and my phone is in totally blackout had anyone else have the same issues
Hi! Just got the iPhone 14 instore today. Was close to closing time so did my data transfer at home & the staff also told me I could add UNiDAYS’ current 30% off airtime offer to my plan myself once I set up my new phone. I’m really struggling to do ...
