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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 238025 Views
  • 2 replies
  • 2 kudos

No signal

Hi I can’t make any phone callsi have no signal or internet unless I’m on my Wi-Fi

Craig40 by • Level 1: Joiner
  • 356 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel contract within 14 day cool off period

Worst customer service ever, I've phoned at least 6 times over the last week to try and cancel my contract and get a Pac code, only to be cut off 3 times after holding for over half an hour then eventually be told that I would receive the Pac code vi...

Paying contract early.

Hi I would like to pay off my contract early so I dont have to worry about having to look for money each month. I spoke to o2 and was told I cant pay it early, can someone tell me why please as getting nowhere fast.

Pete781 by • Level 1: Joiner
  • 514 Views
  • 3 replies
  • 0 kudos

New account

I am trying to access my new account online and on app but can’t. Spoke to o2 support who said I must make first before allowing me access to the online account, this doesn’t sound right?! Any ideas? thanks

Psychbum by • Level 1: Joiner
  • 2602 Views
  • 11 replies
  • 0 kudos

Resolved! Bill

Why you contact credit agencies when im late with payment? Are uou [removed] nuts! Stupid [removed] [removed] O2!!!!

Resolved! Cancellation

Hi I want to cancel my number as I have moved to another country 

Manuela2 by • Level 1: Joiner
  • 556 Views
  • 1 replies
  • 0 kudos

Direct debit

Hi I’ve just checked my direct debit and it hasn’t been set up 

Rachel34 by • Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Hii need to download a bill with my address on. How do I do this? 

Resolved! Data roaming not working

Hi all, I have been in Portugal last few days and my data stopped working yesterday. I got signal but no internet. many ideas how to fix it. thanks

Resolved! New phone

Hello there I was trying to purchase a pay monthly phone and every time I go to check out it says there is an error

Maryjane by • Level 1: Joiner
  • 464 Views
  • 1 replies
  • 0 kudos
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