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Level 1: Joiner
Posts: 1
Registered: ‎18-12-2018
Accepted Solution

Refund due to outtage

I have just received my bill and there's no reduction for the down time - we were promised this would be equal to two days werent we?

Level 21: Regular
Posts: 671
Registered: ‎04-04-2012

Re: Refund due to outtage

your airtime credit will be made in January, and will be around £1

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Samsung Note 10+ 5G|,, OnePlus 7 Pro (work phone), , Note 8, Nokia 8110 (New), iPad Pro


Im just an IT Geek, into all things Messaging and Collaboration, and Mobile and Hardware :-)

My desk is a cross between Microsoft and PC World

I DONT WORK FOR O2 but am a G33K
Community Manager
Posts: 5,811
Registered: ‎18-02-2016

Re: Refund due to outtage

Hi @Robz, and thanks for your comments. We have an official topic about this so we're locking this thread to keep the conversation in one place. Please use this thread to find out our latest updates and share your feedback. 

 

Thanks, 

 

The community team. 

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