cancel
Showing results for 
Search instead for 
Did you mean: 

Rogue bills

CD89
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I was invoiced for a service I do not have with a different name in the account. 
how do I get a refund? 

Message 1 of 3
535 Views
2 REPLIES 2

TallTrees
Level 53: Renowned
  • 14954 Posts
  • 129 Topics
  • 412 Solutions
Registered:

@CD89 

First contact o2 customer services Here

Guide: How to find help & contact O2 

Or

Payment management regarding payment 

Here

 Payment Management team on 0800 902 0217 or 0800 032 5302.

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

 



HAPPINESS IS BEE SHAPED

Message 2 of 3
530 Views

MI5
Level 94: Supreme
  • 154209 Posts
  • 658 Topics
  • 29420 Solutions
Registered:

@CD89 

You can get in touch with Payment Management team on 0800 902 0217 or 0800 032 5302.

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
530 Views