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Refund due to outtage

Robz
Level 1: Joiner
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I have just received my bill and there's no reduction for the down time - we were promised this would be equal to two days werent we?

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madasaf1sh
Level 76: Forum Legend
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your airtime credit will be made in January, and will be around £1

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 10143 Posts
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your airtime credit will be made in January, and will be around £1

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Martin-O2
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Hi @Robz, and thanks for your comments. We have an official topic about this so we're locking this thread to keep the conversation in one place. Please use this thread to find out our latest updates and share your feedback. 

 

Thanks, 

 

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