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Level 1: Joiner
Posts: 1
Registered: ‎22-06-2018
Accepted Solution

Premium Service charge 34060012

I have a iPad monthly contract and have just had the following appear on my bills

Premium Rate service charge 34060012 @ £3.75 each time. 

Any ideas what this is?

Posts: 113,940
Topics: 568
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Registered: ‎04-04-2012

Re: Premium Service charge 34060012

Hi @DeeG 

See help here for what to do https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Premium Service charge 34060012

@DeeG You will have to contact the company charging you to get a refund not O2

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Registered: ‎04-01-2009

Re: Premium Service charge 34060012

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Registered: ‎13-08-2008

Re: Premium Service charge 34060012

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iPhone 11 Pro 256gb on unlimited data
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Premium Service charge 34060012

HI @DeeG, and welcome to the forum! I hope you found the information you needed in the replies above, but do let us know if you have any additional questions. Thanks @MI5, @Anonymous, @jonsie and @adamtemp64 for chipping in to help slight smile thumbsup

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