Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! upgrades

why is 02 upgrades so expensive!!!!

Resolved! Upgrade became new order

Anyone else upgraded, ie changed tariff and got new phone and found it was not upgraded but dealt with as a new order????Upgraded couple weeks ago and today discovered a second number had been applied to account and this had new tariff and old tariff...

Resolved! Using the mobile in fuertaventura

Hi. I am off to fuertaventura next week. Do I get free minutes and data like in the UK. Thanks in advance. Jason

Resolved! Overspend on bill

Can i repay my over spend over the course of so many months

Resolved! 4G

When will I get 4G at home

Resolved! New phone data issues

I paid out of my old device and airtime in order to get a new phone through carphone warehouse as well as a new data package, as the phone I wanted wasn't on the o2 website as an upgrade option. I was given a PAC code in case I decided I wanted to ke...

Resolved! Phone usage in Tenerife

Iam going to Tenerife shortly . Is this destination regarded as being within Europe for any usuage charges ?

Resolved! O2 Roaming Issues

Hi, I live in Belfast but work in the south of Ireland. I am roaming 5 days a week. I’ve noticed that while roaming I can barely get anything downloaded and I’ve never had 4G, anyone have any advice on how to escalate this to have the throttling remo...

internet may not be available on Galaxy S8+

Hi I have just upgraded to a Galaxy S8+ When I try to connect to wifi I am always fetting "internet may not be available"....even though connection is fine.

Resolved! My O2 sim card in another phone

Hi. I have an O2 monthly contract for my Sony Xperia phone. If I wanted to get a simpler button phone which was Sim-free & unlocked, can I use my existing Sim card in it? Thanks, Clipper

O2

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