Every day at about 5pm onwards my signal drops and calls frequently drop out. Rest of the day 3 bars and calls just about ok, but not always - signal often goes up and down like a yo-yo during the day, too.
Partner on Vodafone, never any probs. I used to be on Vodafone and had no probs, she used to be on O2 and was always complaining. (Our respective employers coincidentally switched their contracts within a few months of each other.)
Today while talking to O2 CS re another complaint I mentioned this and was advised (as I always expected) that it was probably a time of day thing as lots of people get home around now and too much activity/demand for the local mast. But when I pointed out the O2/Vodafone difference, I was also then told that it should make no difference re O2 vs. Vodafone due to mast sharing.
Hmm. I thought it was shared pointy sticky up physical thing, but each company hoisted its own transmitter on said mast - so the 'no difference' line I was being spun would be plain wrong. Or am I wrong - in which case if it IS shared transmitters, does it imply that Vodafone (who apparently manage my local mast) are favouring their clients over O2's, somehow.
And O2 persistently claim there is a good signal here, but if 'signal' is a function of bandwidth demand at certain times of day (and it is never better than 3 bars) how can they get away with claiming it is a 'good' signal in general when at times of increased usage I cannot get more than one bar or even have no service far too often, and calls drop out late afternoon/early evening, even if I can get a service?
Are we supposed to treat this as acceptable? Why can't O2 increase whatever needs increasing (transmitter capacity, backhaul, whatever) on the local mast to cope with something closer to peak demand (and also improve my signal during the day, too)?
If I ever get my own personal mobile, guess who won't be getting my business?
