Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237420 Views
  • 2 replies
  • 2 kudos

Resolved! Poor network coverage

Why is network coverage so very poor here? haven't had a signal all day today, very frustrating

runner by Level 1: Joiner
  • 1715 Views
  • 4 replies
  • 0 kudos

Resolved! Considering Moving Provider

How do I contact someone electronically when the Chat's are busy? My broadband provider PlusNet is offering me a better "data allowance" option on their Mobile Network for 50p more than I am paying o2 and I am thinking of going for it, but just need ...

Anonymous by Not applicable
  • 1198 Views
  • 3 replies
  • 0 kudos

Malicious inhumane treatment resulting in ruin!

I was charged 4a new contract sim which I cancelled within 14 days. Upon ringing I was assured this would be taken care of but whilst in hospital with a seriously ill son, an amount CLOSE 2 but not identical 2 the erroneous charge was CREDITED into m...

Anonymous by Not applicable
  • 1073 Views
  • 2 replies
  • 0 kudos

Poor o2 service

Joined o2 last friday so far service has been diabolical

Anonymous by Not applicable
  • 1092 Views
  • 3 replies
  • 0 kudos

Switching from a SIM only contract to Pay monthly

HiI've already raised the issue with the complaints team so not expecting much else, but has anyone else switched from a SIM only to a pay monthly contract and then ended up having to pay disconnect/early termination penalties?The error appears to be...

Anonymous by Not applicable
  • 1811 Views
  • 7 replies
  • 0 kudos

Unable to access my device details

Hi guys, Since I've had my replacement iPhone, the my device details section of MyO2 is showing as unavailable I've had CS reset my account on their advice but it's made no difference, and I got cutoff before I accessed and found this. So, the questi...

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gindygoo by Level 25: Hard Hitter
  • 4647 Views
  • 27 replies
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Resolved! O2 to O2 calls

Calls from O2 to O2Are these calls free.

GMon by Level 1: Joiner
  • 2295 Views
  • 5 replies
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Resolved! PAC Code

How long does it take to get a PAC code? I tried to call on Monday but after waiting over half an hour tried live chat instead. Following lots of messages I eventually got put into the contract queue...40 mins later I eventually get answered. I reque...

Anonymous by Not applicable
  • 1362 Views
  • 1 replies
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Resolved! O2 yearly upgrade programme

Anyone know if you have to take the iPhone box in with you, when you trade in your old iPhone? Ty!

Anonymous by Not applicable
  • 2154 Views
  • 5 replies
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Resolved! O2 Employee Perk 25% discount

Hi I have recently refreshed my O2 contract on 26th Oct and want to know how to apply the employee perk of 25% through working for Natwest/RBS group

Anonymous by Not applicable
  • 5654 Views
  • 18 replies
  • 0 kudos