O2

Resolved! Made a Horrible Mistake- Any Help Appreciated

Hi everyone. Recently I've been talking to someone on the phone over the last few nights. The person lives in Ireland (another country) and I thought because FaceTime was done through wifi that calls to another Apple phone were as well.Unfortunately ...

Resolved! Cancelling my monthly payment plan and turning it into pay as you go

Any Help Greatly apreciated, Thought I could just click a few buttons online but everything keeps leading me in circles. Preferably didnt want to ring them and have services try to upgrade me or other comercial stuff XD. Have finished a 24 months con...

Resolved! Cancelling my PAYG service

I've recently moved abroad therefore no longer need my Pay As You Go (PAYG) sim card for my Ipad. I have no idea how to cancel this service, which is on automatic monthly renewal on my UK credit card...Could anyone give me some clues?O2 are charging ...

Resolved! Data plan removal

I have asked three different helpers by using "online chat" to remove my Data plan bolt on. It's till in operation and the last operator I spoke with told me that the two previous online chat operators had forgotten to do it !!!!Is these a way I can ...

Resolved! i didnt get my delivery

Resolved! being charged for group texts when I have a unlimited text contract

ok. My last bill had an extra £9.73 text charges on it... £9.15 of which are listed as picture messages.. MMS... I'm guessing this clause is in my contract somewhere... but it's so sneaky!! why do that? I haven't sent any pictures last month.. what's...

Resolved! order accepted?

Thank you for your orderYour order has been successfully placed...does this mean its been accepted???

Resolved! Refresh upgrade

Hi am trying to upgrade on my refresh plan but it keeps saying there's an error gonna k to upgrade options, anyone got any suggestions?

Resolved! Negative bill value but phone stopped working.

My O2 app says my last bill was -£18 which I assumed was because O2 took too much money a previous month but my phone allowance has stopped working since the bill was due out. I tried to make another payment but the app says I'm paying more than I ow...

Resolved! Upgrade to sim only

I'm upgrading from a standard pay monthly tariff to a sim only pay monthly, will I keep my current sim or receive a new one?