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Level 46: Trendy
Posts: 5,373
Registered: ‎26-03-2014

Re: Payment failure, outstanding bill, can't call phone barred.

Good to hear, and thanks for letting us know you got it fixed @YorkiePud

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Level 29: Intuitive
Posts: 4,606
Registered: ‎03-08-2018

Re: Payment failure, outstanding bill, can't call phone barred.

FANTASTIC @YorkiePud 

Fantastic

great all sorted out for you!

 



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Level 1: Joiner
Posts: 37
Registered: ‎11-07-2012

Re: Payment failure, outstanding bill, can't call phone barred.

We,ve had this, paid the bill 3 times,as o2 kept saying payment not received, now phone barred, 

checked with bank,the money is sat there waiting for o2 to claim it, but they bar our phone instead of taking their money and refunding the extra money, its a joke !!

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Posts: 79,799
Topics: 570
Solutions: 3,796
Registered: ‎04-01-2009

Re: Payment failure, outstanding bill, can't call phone barred.

It was inevitable your phone would be barred and all the problems that now follow. We have commented on your other threads and mentioned @Martin-O2  for assistance.

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Community Manager
Posts: 6,771
Registered: ‎18-02-2016

Re: Payment failure, outstanding bill, can't call phone barred.

Thanks @jonsie@heatherp6 I've picked this one up in your other thread. 

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